This year we have seen a fair number of these particular model hard drives with internal media damage caused by a head crash. These are 3.5″ hard drives from external cases such as Seagate Freeagent Go-Flex and Seagate Expansion Desktop. They are also used as internal hard drives in PCs running Windows 7 & 8 also used in Apple iMac’s running OSX.
It has been difficult to confirm whether the media damage seen has been caused by an impact such as a dropped drive or from general electronic failure. What we do know is that as soon as you hear one of these hard drives start to click, then if you have not already got a backup in place, backup your data immediately.
On an Apple Mac running OSX the first sign of a problem is usually a spinning beach ball resulting in slow access. On a PC running Windows 7 & 8, the signs of a hard drive problem are once again slow access and lack of movement from the mouse icon.
If you have a problem with a Seagate hard drive, have a look at our Seagate Data Recovery Services. If we catch it early enough we should be able to recover the data!