Standard Data Recovery
- No Up Front Fees
- No Charge If We Cannot Recover the Data
- Dedicated Recovery Engineers
£349
Extras
Charged in addition to the standard recovery fee.
Rush Fee – Faster Diagnosis
£99 – Optional upgrade to skip to the top of the job queue.
If you have a real emergency, get in touch ASAP, and we’ll let you know about our Emergency services.
Cleanroom & Advanced SSD Diagnosis & Repair
£149 – Only if required. We’ll let you know if this is needed after our initial assessment. If your drive is not recoverable in the Standard service, we may have other more advanced options. If necessary we will replace damaged heads, and properly align & configure replacement parts.
Spare Parts
£TBA – If we need any spare parts, we’ll get back to you with a price before we proceed. Read more about our additional parts charges here.
Huge Drive Surcharge
£49 – Added to the recovery fee for Hard Drives 5TB+, and SSDs 2TB+.
Note: Recovery prices shown are for single drives. Please contact us for RAID & multi-drive recoveries.
Replacement Storage Advice
You can buy external hard drives from Amazon or any online store and have them shipped directly to us. You then benefit from the buyer protection, warranties, and simple returns they offer. Don’t forget to include your job number or name on the delivery so we know who the disk is for!
We don’t have a favourite make, however you should go for something branded. Online sites are full of fake or dangerous unbranded products, or products branded with made up names (usually far too cheap to be genuine). Look for drives made by Toshiba, Western Digital (WD), LaCie, Seagate, Crucial, SanDisk, or ask us if you’d like more info.
Other Data Recovery Services
USB Stick & Camera Cards
£149 – Only charged if successful.
iPhones
£179 – Standard iPhone recovery fee
£149 – Liquid damage diagnosis & repair fee. Charged on top of the recovery fee if we need to repair liquid damage.