Expert Data Restoration for Failed Hard Drives, SSDs, and External Storage Since 1998
No Recovery – No Fee · Portsmouth Based
Why Choose DataQuest for Your Data Recovery?
When your drive fails, any attempt to power it on can decrease the chances of a successful recovery. At Dataquest, we combine 25+ years of experience with specialized lab equipment to retrieve your critical files from even the most “unrecoverable” devices.
- Local & Reliable: Proudly serving Portsmouth, Hampshire, and the wider UK via secure courier.
- Class-Leading Expertise: Specialists in physical, electronic, and firmware-level failures.
- Transparent Pricing: Clear, upfront prices with a No Recovery, No Fee guarantee.
- Over 500Gb recovered from my Buffalo network drive following failure of the disk heads. DQ were responsive and helpful providing regular updates on their progress. I am now backing up the data on a SSD (which I should have done before). Thanks guys. Thursday, 6th March
Specialised External Drive Recovery
External hard drives (HDDs) and Solid State Drives (SSDs) are prone to physical damage, wear & tear, and accidental drops. We offer industry-leading external drive recovery for all major brands, including Seagate, Western Digital (WD), LaCie, Samsung, and Toshiba.
We Recover Data From:
- Accidental Deletion: Recovery from formatted partitions or emptied recycle bins.
- Dropped or Clicking Drives: Mechanical repairs for failed read/write heads.
- Unrecognized Devices: Fixing drives that are “not showing up” or “asking to be formatted.”
- Power Surges: Professional PCB (circuit board) repair and ROM transfer.
Our Data Recovery Process
We’ve streamlined our process to be as stress-free as possible during a data loss emergency.
- Fixed Quote: We provide a clear price for the recovery. You only pay if we get your data back.
- Free Initial Assessment: Bring your drive to our Portsmouth lab or mail it in for a free diagnostic.
- Lab Recovery: Our engineers work on your device using advanced imaging tools and cleanroom environment if required.
- Data Return: Your recovered files are returned on a new drive or via a secure cloud link.
Frequently Asked Questions
How much does professional data recovery cost?
Costs vary depending on the type of failure (logical vs. physical). You can see our price list here so there are no hidden surprises.
Can you recover data from a clicking external drive?
Yes. A clicking sound can mean many things, from total failure, to problems reading some sectors. We’ll aim to safely copy your data from the failing drive before it fails completely.
How long does the recovery take?
The Standard service typically takes 10-14 working days, though we also offer emergency priority services for time-sensitive business data.
Start Your Recovery Today
Don’t risk your precious photos or business documents with DIY software that could cause permanent damage.
Call us in Portsmouth: 02392 671 330
Contact us to arrange a visit in person:
12,326
Happy Customers
3,697 TB
of Data Recovered
8,332
Businesses Helped
Data Saving Tips
Most damage to data happens AFTER the original failure!
Dan, Data Recovery Engineer
Get in touch as soon as possible so we can help you avoid losing more data. Even if you don’t send it to us, we could save you making things much worse.
Hard Drive & SSD Data Recovery
From internal hard drives to solid-state drives, we recover data from devices with physical damage, firmware issues, or logical failures. Our high-tech lab and experienced engineers ensure maximum recovery success rates, keeping your files safe and secure.
RAID & Server Data Recovery
We offer professional RAID and server data recovery for businesses and individuals. Whether it’s RAID 0, 5, or 10, our specialists can recover your data while minimising downtime and loss.
Apple Device Data Recovery
Lost files on your MacBook, iMac, or Time Machine drive? Our Apple data recovery service restores lost documents, photos, and system files from macOS devices and external drives.
We’re lifelong Mac users, so we’re also comfortable dealing with old Macs.