Category: Hard Drive

Posts about Hard Disk Drives, ie. most of our posts!

  • Recover Data From Soldered SSD

    OCZ Z-Drive 4500 PCIe SSD Recovery

    In the last few years, soldered storage has gone from a strange Apple quirk, to a standard way of manufacturing laptops. There was outrage when apple first started soldering RAM and storage, but you’ll now find soldered SSDs in laptops from Microsoft, HP, Dell, and any other manufacturer you can think of. That’s not to mention all the millions of phones & tablets with soldered storage.

    Benefits

    From a manufacturing point of view, soldering the SSDs makes sense. Fewer “bulky” connectors on the motherboard can lead to thinner and lighter computers. Because a 5mm thick laptop is just not thin enough! There are also performance benefits by integrating the components closer together. See the PlayStation 5 and M1/M2 Macs for examples of that performance taken to the extreme.

    Recovery Problems

    But there are huge downsides to soldered storage when things go wrong. You can’t just whip out the SSD and access the files. And even if you went to the trouble of desoldering the chips, you’ll often find they are encrypted. In some cases the only way forward is to attempt to repair the original damaged motherboard, or transfer numerous undocumented components to a working replacement board. Lack of schematics from the manufacturers mean this type of work is often time consuming, and therefore expensive.

    E-Waste

    Even ignoring the problems with recovering data from soldered parts, there is a new problem of electronic waste. When a pluggable SSD or RAM module fails, it can be replaced. If those parts are soldered to the board, you’re probably sending the whole thing off to landfill, or “recycling” as it’s sometimes known.

    Solutions

    The number of recovery options are as varied as the devices themselves. If you have a faulty device with soldered storage, get in touch. In many cases there are ways to recover the data.

    Contact Us Now…

    For a fast reply from a real person.
  • Data Recovery for Burnt CCTV System

    We recently completed an extremely difficult recovery from a fire damaged hard drive. The drive was stolen from an Annke CCTV system during a burglary and then set on fire.

    This is what we received:

    Photo of a burnt Seagate Hard Drive
    Photo of a burnt Seagate Hard Drive

    Despite looking like it had fallen from space, we could recognise that it was a Seagate drive. Most of the label was burnt off.

    Where to start with the recovery

    It’s easy to get overwhelmed by a case like this, but it’s important to break the problem down into manageable chunks. First we needed to extract the unique information from the circuit board (PCB). The board was black and charred from the outside, but the delicate underside was still green, and it looked like the main components survived. With a little bit of a clean-up we were able to read the required info and transfer it to a suitable (non-burned) donor board.

    Next, we needed to turn our attention to the inside of the drive. We gave the outside a thorough clean first, to avoid transferring contamination inside. Then we opened up the drive to assess the damage. The gasket between the top cover and main device had turned to a gluey mess, so we had to be careful separating the two.

    It’s important to point out that we haven’t attempted to power up the drive so far. Spinning up a drive in this state will never end well, and it’s a good job we didn’t. The heads were melted into a plastic blob that was once a parking ramp, and the particle filter was transformed into a stiff little pillow. By some miracle, the discs (platters) themselves were in surprisingly good condition. The pack of discs was also turning freely, so the motor was not stuck.

    Photo of Seagate heads melted into their parking ramp
    Seagate heads melted into their parking ramp

    We replaced the filter with one from a similar drive, but the heads would be the real challenge. It wasn’t possible to read the exact label information (it was burnt off), so confirming a match for a suitable donor was a challenge. We could read some of this missing info from the circuit board that we’d backed up earlier. There was another worrying sign on what was left of the label. A warning that the Warranty was valid only in China, and Exclusive to China. We worried about trying to source such a drive if it was only intended for the Chinese market.

    Shrunken particle filter from a burnt Seagate hard drive
    Shrunken particle filter

    We did find a suitable donor, and installed the new heads and parking ramp into the drive. We also borrowed the new top-cover as it was clean, and still had a proper gasket.

    Moment of truth

    The drive came ready, and although it was reporting some problems, allowed basic access. We were able to carry out our usual Seagate process, and start cloning sectors to another drive. This process went extremely well, and only tripped up a handful of times. In the end after multiple passes, we had skipped just 100MB of the drive due to errors, and successfully extracted the 2-3TB of CCTV footage.

    In total, the whole process took just under three months, mostly due to delays finding a suitable matching donor, and then the careful imaging process.

    The best part of the story is that the burglar was clearly visible in the footage so will hopefully be brought to justice.

  • Seagate Desktop Drive & Barracuda Problems

    The last time we posted about these drives was 2015, and we’re seeing another surge of these drives failing again.

    In the past week alone, we’ve seen two separate pairs of RAID mirrors (four drives total), an iMac Fusion Drive, a standalone iMac drive and an external Seagate backup drive from a PC. All failed with no known impact, and all unrecoverable due to media damage.

    What is media damage?

    In a hard drive, the discs are the media, and damage is caused by impact from the heads or another internal part. Usually this takes a certain amount of force and will be the result of the drive being dropped or knocked over. For some reason, these Seagate drives seem to also succumb to damage without any known impact.

    ST2000DM001 RAID Disk
    ST1000DM001 RAID Disk

    Is it just a head crash?

    Yes it is. However head crash is a very specific term that has now been abused to mean many other general faults. It’s very common to hear people talk about a crashed hard drive, when all they really mean is the drive is not accessible.

    Is this unusual?

    For other common hard drives, when parts wear out or fail, it doesn’t usually result in media damage. Often we can replace the heads and get the drive running, at least well enough to extract the data one last time. Dropped drives always run the risk of media damage, but drives do have protection from such impacts, so it’s always worth pursuing if the data is important.

    What’s the answer?

    If you’ve already got a failed Seagate drive, get in touch with us ASAP, as there really is a limited window of opportunity to get the data back when these fail. Recovery is possible if we get them soon enough!

    If you’ve got any of these drives installed anywhere, it’s probably a good idea to backup and migrate over to some new disks as soon as you can. We don’t give specific brand recommendations, as we strongly believe in running a full-time backup regardless of the disk you choose. In an ideal world, any disk you own should be replaceable without any loss of data by loading from a backup.

    Disks to watch out for

    • ST2000DM001
    • ST2000DM006
    • ST3000DM001
    • Seagate Barracuda
    • Seagate Desktop Hard Drive

    There may be other similar model numbers too. These are particularly risky in consumer RAIDs, as it’s common to either not notice when the first one fails, or to get two failures in quick succession.

  • Fake HDD Data Recovery

    The saga of fake eBay and Amazon products continues. This latest instalment was supposedly a 1TB USB External Hard drive that had failed. The client didn’t suspect anything unusual about the drive until it failed, so sent it to us for diagnosis. When we removed the drive from the generic external case, we found a drive with an extra plain label over the usual manufacturers label. This is not unheard of, but is unusual, and made us a bit suspicious. We peeled back the plain label, and underneath was a 120GB hard drive, that looks like it was pulled from an old HP laptop.

    Upon connecting the drive to our diagnostic kit, the drive had a problem in the firmware area and couldn’t reach a ready state. In other words, the data was not accessible. After a lot of head scratching and tweaking around with the firmware, we found the fault and got the drive into a ready state. That’s when we noticed the model number didn’t match the label. Also the hard drive was identifying itself as 1TB, even though we know it was only 120GB.

    RealFake
    ModelST9120822ASST1000LM024
    Capacity120GB1TB
    Real vs fake drive info

    There were a few bad sectors during the image process, but that’s not surprising when you consider it had possibly been in use since around 2007. All customer data was successfully recovered.

    As usual, our current advice when buying storage drives online these days is as follows: Go for brands you know. Check you’re not getting too-good of a deal. If possible, fully test the device using a manufacturer’s tools before you trust your data on it. Most manufacturers provide free tools to test their own drives.

  • Western Digital (WD) Donor Drives For Sale

    We keep a large stock of Western Digital hard drives for our own data recovery needs. If you need any spare parts, please get in touch. Below is a list of some of the model numbers available. Contact us for specific matching criteria.

    We can provide preamp matches, PCB matches, Date code matches, Head map matches.

    • WD10000H1U-00
    • WD1000BB
    • WD1000BB-00CAA0
    • WD1000BB-75CHE0
    • WD1000JB-32CWE0
    • WD1001FAES-60Z2A0
    • WD1001FAES-75W7A0
    • WD1001FALS
    • WD1001FALS-00J7B0
    • WD1001FALS-40U980
    • WD1001FALS-40U9B0
    • WD1001FALS-40Y6A0
    • WD1001FALS-41Y6A0
    • WD1001FALS-41Y6A1
    • WD1003FBYX-50Y7B1
    • WD1003FZEX-00K3CA0
    • WD100BA-60AK
    • WD100JB-00CRA0
    • WD102AA-40AAA5
    • WD102AA-40ANA2
    • WD102BA-40AK
    • WD10EACS-00D6B0
    • WD10EACS-00D6B1
    • WD10EACS-11BHUB0
    • WD10EADS-00L5B1
    • WD10EADS-00M2B0
    • WD10EADS-114BB1
    • WD10EADS-11M2B1
    • WD10EADS-11M2B2
    • WD10EADS-11M2B3
    • WD10EADS-11P8B1
    • WD10EADS-65L5B1
    • WD10EADS-65M2B1
    • WD10EADS-98M2B0
    • WD10EARS
    • WD10EARS-003BB1
    • WD10EARS-00MVWB0
    • WD10EARS-00Y5B1
    • WD10EARX-00N0YB0
    • WD10EARX-00PASB0
    • WD10EAVS-00D7B0
    • WD10EAVS-00D7B1
    • WD10EAVS-00M4B0
    • WD10EAVS-32D7B1
    • WD10EEVS-63M5B0
    • WD10EVVS-63M5B0
    • WD10EZEX-00WN4A0
    • WD10EZEX-08MNA0
    • WD10EZEX-21M2NA0
    • WD10EZEX-60M2NA0
    • WD10EZEX-60ZF5A0
    • WD10EZRX-00L4HB0
    • WD10JMVW-11AJGS0
    • WD10JMVW-11AJGS1
    • WD10JMVW-11AJGS2
    • WD10JMVW-11AJGS3
    • WD10JMVW-11AJGS4
    • WD10JMVW-11S5XS0
    • WD10JMVW-11S5XS1
    • WD10JMVW-59AJGFS3
    • WD10JPCX-24UE4T0
    • WD10JPVX-22JC3T0
    • WD10JPVX-60JC3T0
    • WD10JPVX-754JC3T0
    • WD10JPVX-75JC3T0
    • WD10MVV-11A27S1
    • WD10SMZW-11Y0TS0
    • WD10SPCX-21KHST0
    • WD10SPCX-24HWST1
    • WD10SPZX-22Z10T1
    • WD10TMVV-11A27S2
    • WD10TMVV-11TK7S1
    • WD10TMVW-11ZSMS0
    • WD10TMVW-11ZSMS1
    • WD10TMVW-11ZSMS4
    • WD10TMVW-11ZSMS5
    • WD10TPVT
    • WD10TPVT-00U4RT1
    • WD1200BB-00CAA1
    • WD1200BB-00DAA1
    • WD1200BB-00DAA3
    • WD1200BB-00DWA0
    • WD1200BB-00GUA0
    • WD1200BB-00GUC0
    • WD1200BB-00WA0
    • WD1200BEVS-00LAT0
    • WD1200BEVS-00RST0
    • WD1200BEVS-08US
    • WD1200BEVS-08UST0
    • WD1200BEVS-22RST0
    • WD1200BEVS-26RST0
    • WD1200BEVS-75LAT0
    • WD1200BEVS-75RST0
    • WD1200JB
    • WD1200JB-00CRA0
    • WD1200JB-00CRA1
    • WD1200JB-32EVA0
    • WD1200JB-75CRA0
    • WD1200JB-75FUA0
    • WD1200JD-00GBB0
    • WD1200JS-00MHB0
    • WD1200PB-00FBA0
    • WD1200SD-01KCB0
    • WD1200UE-00KVT0
    • WD1200UE-22KVT0
    • WD1200VE-00KWT0
    • WD1500AHFD
    • WD1502FAEX-007BA0
    • WD153AA-53BAAO
    • WD15EADS-00P8B0
    • WD15EADS-00S2B0
    • WD15NMVW-11W68S0
    • WD16000ME-00
    • WD1600AAJB-00J3A0
    • WD1600AAJS
    • WD1600AAJS-08L7A0
    • WD1600AAJS-22L7A0
    • WD1600AAJS-22PSA0
    • WD1600AAJS-75M0A0
    • WD1600AAJS-75WAA0
    • WD1600BB-00DAA3
    • WD1600BB-00FTA0
    • WD1600BB-00GUA0
    • WD1600BB-00GUC0
    • WD1600BB-98DWA0
    • WD1600BEKT
    • WD1600BEKT-75A25T0
    • WD1600BEVE-00UYT0
    • WD1600BEVS
    • WD1600BEVS-00UST0
    • WD1600BEVS-22RST0
    • WD1600BEVS-26VAT0
    • WD1600BEVT
    • WD1600BEVT-00ZCT0
    • WD1600BJKT-75F4T0
    • WD1600HLFS
    • WD1600JB-00GVC0
    • WD1600JD-00GBB0
    • WD1600JD-00HBC0
    • WD1600JD-22HBB0
    • WD1600JD-40GBB2
    • WD1600JS
    • WD1600JS-40MVB1
    • WD1600JS-40NGB2
    • WD1600JS-40TGB0
    • WD1600JS-55NCB1
    • WD1600JS-58NCB1
    • WD1600JS-60MHB5
    • WD1600JS-75MHB0
    • WD1600JS-75NCB3
    • WD1602ABKS-18N8A0
    • WD2000BB
    • WD2000BB-00DAA1
    • WD2000BB-00DAA3
    • WD2000BB-00DWA0
    • WD2000BB-00FTA0
    • WD2000BB-14RDA0
    • WD2000BB-22DWA0
    • WD2000JD-00FYB0
    • WD2000LB-00EDA0
    • WD2003FZEX-00Z4SA0
    • WD200AB-00CDB0
    • WD200BB
    • WD200BB-00DWA0
    • WD200BB-60CVB0
    • WD200BB-75AUA1
    • WD200EB
    • WD200EB-00BHF0
    • WD200EB-00CSF0
    • WD200EB-11CPF0
    • WD200EB-11CSF0
    • WD200EB-75CPF0
    • WD200EB-75CSF0
    • WD204EB-71CPF0
    • WD205AA-40BAA0
    • WD205AA-40BAAO
    • WD205BA-40AK
    • WD20EACS-11BHUB0
    • WD20EADS-11R6B1
    • WD20EADS-42R680
    • WD20EADS-42R6B0
    • WD20EARS-00J2GB0
    • WD20EARS-00MVWB0
    • WD20EARS-11J99B1
    • WD20EARS-60MVWB0
    • WD20EARX-00PASB0
    • WD20EARX-32PASB0
    • WD20EARX-55PASB0
    • WD20EFRX-68EUZN0
    • WD20ERZRX-00DC0B0
    • WD20EZRX-00D8PB0
    • WD20EZRX-00DC0B0
    • WD20EZRX-60Z5HB0
    • WD20EZRZ-00Z5HB0
    • WD20EZRZ-60Z5HB0
    • WD20NMVW-11AV3S0
    • WD20NMVW-11AV3S2
    • WD20NMVW-11AV3S3
    • WD20NMVW-11AV3S4
    • WD20NMVW-11EDZS2
    • WD20NMVW-11EDZS3
    • WD20NMVW-11EDZS6
    • WD20NMVW-11EDZS7
    • WD20NMVW-11W68S0
    • WD20NMVW-59AV3S3
    • WD20NPVT-11Z2TT0
    • WD20SDRW-11VUUS0
    • WD20SMZW-11JW8S1
    • WD20SMZW-11YFCS0
    • WD20SMZW-59YFCS0
    • WD2500-22GVC0
    • WD2500AAJS
    • WD2500AAJS-00V4A0
    • WD2500AAJS-40VWA0
    • WD2500AAJS-75M0A0
    • WD2500AAKK-753CA1
    • WD2500AAKX-60U6AA0
    • WD2500AAKX-753CA1
    • WD2500BB-00GUC0
    • WD2500BB-00RDA0
    • WD2500BB-22GUC0
    • WD2500BB-55GUC0
    • WD2500BB-98GUA0
    • WD2500BEKT-60A25T1
    • WD2500BEVE-00WZT0
    • WD2500BEVS-16UST0
    • WD2500BEVS-22UST0
    • WD2500BEVS-26UST0
    • WD2500BEVS-26VAT0
    • WD2500BEVS-60UST0
    • WD2500BEVS-75UST0
    • WD2500BEVT-00ZCT0
    • WD2500BEVT-11ZCT0
    • WD2500BEVT-22A23T0
    • WD2500BEVT-22ZCT0
    • WD2500BEVT-22ZCTO
    • WD2500BEVT-35ZCT0
    • WD2500BEVT-60ZCT1
    • WD2500BEVT-75ZCT2
    • WD2500BEVT-80A23T0
    • WD2500BJKT-75F4T0
    • WD2500BMVS-11F9S0
    • WD2500JB-00FUA0
    • WD2500JB-00GVA0
    • WD2500JB-00GVC0
    • WD2500JB-00REA0
    • WD2500JB-22GVC0
    • WD2500JB-55EVA0
    • WD2500JD-00FYB0
    • WD2500JD-00HBB0
    • WD2500JD-22HBB0
    • WD2500JD-40GBB2
    • WD2500JD-40HBC0
    • WD2500JS
    • WD2500JS-00MHB0
    • WD2500JS-00MHB1
    • WD2500JS-22NCB1
    • WD2500JS-40MVB1
    • WD2500JS-40NGB2
    • WD2500JS-40TGB0
    • WD2500JS-41MVB1
    • WD2500JS-55NCB1
    • WD2500JS-60MHB1
    • WD2500JS-75MHB0
    • WD2500JS-75NCB1
    • WD2500JS-75NCB3
    • WD2500KS
    • WD2500KS-00MJB0
    • WD2500MEW-00
    • WD2500PB-55FBA0
    • WD250JB-22REA0
    • WD272AA-00AFA0
    • WD273BA-00AK
    • WD273BA-40AK
    • WD3000JB-00KFA0
    • WD300JS-98PDB0
    • WD307AA-00BAA0
    • WD307AA00ANA0
    • WD30EFRX-68AX9N0
    • WD30EFRX-68EUZN0
    • WD30EFRX-88EUZN0
    • WD30EZRX-00DC0B0
    • WD30EZRX-00MMMB0
    • WD30EZRZ-00Z5HB0
    • WD30NMVW-11C3NS2
    • WD30NMVW-11C3NS4
    • WD3200AAJB-00J3A0
    • WD3200AAJS
    • WD3200AAJS-00L7A0
    • WD3200AAJS-08??????
    • WD3200AAJS-22B4A0
    • WD3200AAJS-22L7A0
    • WD3200AAJS-40RYA0
    • WD3200AAJS-40RYAO
    • WD3200AAJS-40VWA0
    • WD3200AAJS-40VWA1
    • WD3200AAJS-41VWA0
    • WD3200AAJS-41VWA1
    • WD3200AAJS-60M0A1
    • WD3200AAJS-60Z0A0
    • WD3200AAKS
    • WD3200AAKS-00YGA0
    • WD3200AVVS-62L2B0
    • WD3200BB-00KEA0
    • WD3200BEKT
    • WD3200BEKT-08PVM
    • WD3200BEKT-60C5T1
    • WD3200BEKX-60B7WT0
    • WD3200BEVT-00A03T0
    • WD3200BEVT-00A0RT0
    • WD3200BEVT-00A1TT0
    • WD3200BEVT-00A23T0
    • WD3200BEVT-11ZCT0
    • WD3200BEVT-22A23T0
    • WD3200BEVT-22ZCT0
    • WD3200BEVT-22ZCTO
    • WD3200BEVT-60ZCT1
    • WD3200BEVT-75A23T0
    • WD3200BEVT-75ZCT2
    • WD3200BMVS-11F9S0
    • WD3200BMVV-11A1PS0
    • WD3200BMVV-11A9MS0
    • WD3200BMVV-11GNWS0
    • WD3200BMVW-11AMCS0
    • WD3200BPVT
    • WD3200BPVT-00ZEST0
    • WD3200BPVT-22JJ5T0
    • WD3200BPVT-22ZEST0
    • WD3200BUCT-63TWBY0
    • WD3200JB-00KFA0
    • WD3200JB-22KFA0
    • WD3200KS-00PFB0
    • WD3200KS-75PFB0
    • WD3200MBVU-11A04S0
    • WD4000AAKB-00YSA0
    • WD4000KD-00NAB0
    • WD4000KS-00MN80
    • WD4000KS-00MNB0
    • WD4000YR-01PLB0
    • WD4003FZEX-00Z4SA0
    • WD400AB-22CMBO
    • WD400BB-00CAA0
    • WD400BB-00DEA0
    • WD400BB-00DKA0
    • WD400BB-00FJA
    • WD400BB-00GFA0
    • WD400BB-23DEA0
    • WD400BB-75CAA0
    • WD400BB-75CLB0
    • WD400BB-75DEA0
    • WD400BB-75FJA1
    • WD400BB-75GHA0
    • WD400BB-75JHA0
    • WD400BB-75JHC0
    • WD400BB-D8JHC0
    • WD400BD-60LRA0
    • WD400BD-60LTA0
    • WD400EB-00CPF0
    • WD400EB-00CPFO
    • WD400EB-00DJF0
    • WD400EB-11CPF0
    • WD400EB-75CPF0
    • WD400JB-00ENA0
    • WD400JB-00ETA0
    • WD400UE-07HCT0
    • WD400UE-22HCT0
    • WD400VE-75HDT1
    • WD40EZRX-00SPE80
    • WD40EZRZ-00WN9B0
    • WD40NDZW-11A8JS1
    • WD40NDZW-11MR88S1
    • WD40NDZW-11MR8S0
    • WD40NDZW-11MR8S1
    • WD40NMZW-11GX6S1
    • WD5000AACS-00ZUB0
    • WD5000AAJB-00YRA0
    • WD5000AAJS
    • WD5000AAJS-00TKA
    • WD5000AAJS-00TKA0
    • WD5000AAJS-00YFA0
    • WD5000AAJS-22TKA0
    • WD5000AAJS-98TKA0
    • WD5000AAKB-00UKA0
    • WD5000AAKB-00YSA0
    • WD5000AAKS
    • WD5000AAKS-00A7B0
    • WD5000AAKS-00D2B0
    • WD5000AAKS-00TMA0
    • WD5000AAKS-00V1A0
    • WD5000AAKS-00WWPA0
    • WD5000AAKS-00YGA
    • WD5000AAKS-00YGA0
    • WD5000AAKS-00YGA0.
    • WD5000AAKS-22V1A0
    • WD5000AAKS-402AA0
    • WD5000AAKS-40TMA0
    • WD5000AAKS-40V2B0
    • WD5000AAKS-40V6A0
    • WD5000AAKS-40YGA0
    • WD5000AAKS-40YGA1
    • WD5000AAKS-41YA1
    • WD5000AAKS-41YGA0
    • WD5000AAKS-60Z1A0
    • WD5000AAKS-75V0A0
    • WD5000AAKX-001CA0
    • WD5000AAKX-00KJ3A0
    • WD5000AAKX-00WEMA0
    • WD5000AAKX-083CA1
    • WD5000AAKX-22ERMA0
    • WD5000AAKX-753CA1
    • WD5000AAKX-75U6AA0
    • WD5000AAVS-00G9B0
    • WD5000AAVS-00G9B1
    • WD5000AAVS-00ZTB0
    • WD5000AKS
    • WD5000AZLX-08K2TA0
    • WD5000BEVT
    • WD5000BEVT-00ZAT0
    • WD5000BEVT-22A0RT0
    • WD5000BEVT-35A0RT0
    • WD5000BEVT-60A0RT0
    • WD5000BMVV
    • WD5000BMVV-11A1CS0
    • WD5000BMVV-11GNWS0
    • WD5000BMVV-11SXZS1
    • WD5000BMVV-11SXZS2
    • WD5000BMVW-11AJGS3
    • WD5000BMVW-11AMCS0
    • WD5000BMVW-11AMCS2
    • WD5000BMVW-11AMCS4
    • WD5000BPKT
    • WD5000BPKT-75PK4T0
    • WD5000BPVT-00HXZT3
    • WD5000BPVT-08HXZ
    • WD5000BPVT-22HXZT3
    • WD5000BPVT-24HXZT3
    • WD5000BPVT-75HXZT1
    • WD5000KMVV-11TK7B1
    • WD5000KMVW-11ZSMS4
    • WD5000KS-00MNB0
    • WD5000LMVW
    • WD5000LMVW-011VEDS0
    • WD5000LMVW-11CKRS0
    • WD5000LMVW-11VEDS0
    • WD5000LPVX-00V0TT0
    • WD5000LPVX-08V0T
    • WD5000LPVX-22V0TT0
    • WD5000LPVX-60V0TT0
    • WD5000LUCT-63C26Y
    • WD5000MBVW-11AMCS4
    • WD5000MPCK-24AWHT0
    • WD5000YS-01MPB0
    • WD5001AALS-00J7B1
    • WD5003ABYX-18WERA0
    • WD500AAKS
    • WD500BMVV-11SXZS1
    • WD50NDZW-11MR8S1
    • WD600AB-00BVA0
    • WD600AB-00CBA0
    • WD600AB-60CBA1
    • WD600BB-00CCB0
    • WD600BB-32CAA0
    • WD600BB-32CCB0
    • WD600BB-32CXA0
    • WD600BB-75CAA0
    • WD600BB-75CC80
    • WD600BB-75CCB0
    • WD600UE-22HCT0
    • WD600UE-22KVT0
    • WD60EFRX-68LOBN1
    • WD60EZRX-00MVLB1
    • WD6400AACS-00G8B1
    • WD6400AAKS-00A7B0
    • WD6400AAKS-22A7B2
    • WD6400AAKS-22A7B2.
    • WD6400AAKS-40H2B0
    • WD6400AAKS-75A7B0
    • WD6400AAVS-00G9B0
    • WD6400AAVS-00G9B1
    • WD6400BEVT-00A0RT0
    • WD6400BPVT-24HXZT1
    • WD6400BPVT-60HXT3
    • WD6400BPVT-75HXZT1
    • WD64AA-00AAA4
    • WD740ADFD-00NLR5
    • WD740GD-00FLA0
    • WD7500AAKS-00RBA0
    • WD7500AARX-00NGYB0
    • WD7500BMVW-11AJGS4
    • WD7500BPKT-75PK4T0
    • WD7500BPVT-00HXZT3
    • WD7500BPVT-22HXZT1
    • WD7500BPVT-22HXZT3
    • WD7500BPVT-55HXZT3
    • WD7500BPVT-80HXZT3
    • WD7500BPVT-L2HXZT3
    • WD800AAJS-60PSA0
    • WD800AB-00CBA1
    • WD800AB-22CDB0
    • WD800BB
    • WD800BB-00CAA0
    • WD800BB-00CAA1
    • WD800BB-00DAA3
    • WD800BB-00DKA0
    • WD800BB-00JCH0
    • WD800BB-22FRA0
    • WD800BB-22JHC0
    • WD800BB-40BSA0
    • WD800BB-55JKC0
    • WD800BB-75CAA0
    • WD800BB-75JHC0
    • WD800BEVE-00A0HT0
    • WD800EB-11DJF0
    • WD800JB-00ETA0
    • WD800JD-00LSA0
    • WD800JD-08LSA0
    • WD800JD-40GBB2
    • WD800JD-60LSA0
    • WD800JD-60MSA1
    • WD800JD-75MSA1
    • WD800JD-75MSA3
    • WD800U017-001
    • WD800UE-00HCT0
    • WD800UE-22HCT0
    • WD800UE-22KVT0
    • WDAC31600-00H
    • WDAC31600-18H
    • WDBAAA3200ARD
    • WDBAAG0010HCH-02
    • WDBACY5000ARD
    • WDBKXH5000A**
    • WDBLPG0020BBK
    • WDBPCK0010BBK-01
    • WDBWLG0040HBK
    • WDBZFP0010BRD-05
  • Seagate Donor Drives For Sale

    We keep a large stock of Seagate hard drives for our own data recovery needs. If you need any spare parts, please get in touch. Below is a list of some of the model numbers available. Contact us for specific matching criteria.

    We can provide preamp matches, PCB matches, Date code matches, Head map matches.

    • ST-125
    • ST1000524AS
    • ST1000528AS
    • ST1000DL002
    • ST1000DM000
    • ST1000DM003
    • ST1000DX001
    • ST1000LM010
    • ST1000LM014
    • ST1000LM024
    • ST1000LM024/HN-M101MBB
    • ST1000LM024/HN-M101MBB/AV1
    • ST1000LM024/HN-M101MBB/AV2
    • ST1000LM024/HN-M101MBB/M2
    • ST1000LM024/M101MBB
    • ST1000LM025
    • ST1000LM025/HN-M101ABB
    • ST1000LM035
    • ST1000LM048
    • ST1000LX015
    • ST1181677LW
    • ST1500DL003
    • ST1500LM003
    • ST1500LM006
    • ST157N
    • ST2000DL001
    • ST2000DL003
    • ST2000DM001
    • ST2000LD001
    • ST2000LM003
    • ST2000LM003/HN-M201RAD/M
    • ST2000LM007
    • ST2000LX001
    • ST2000VM003
    • ST21A472
    • ST21S02H
    • ST250DM000
    • ST250LT003
    • ST3000DM001
    • ST3000VM002
    • ST31000333AS
    • ST31000340AS
    • ST31000340NS
    • ST31000342AS
    • ST31000520AS
    • ST31000524AS
    • ST31000528AS
    • ST3100528AS
    • ST310211A
    • ST310212A
    • ST310232A
    • ST3120022A
    • ST3120023A
    • ST3120024A
    • ST3120026A
    • ST3120213A
    • ST3120A
    • ST31220A
    • ST31276A
    • ST3144A
    • ST31500341AS
    • ST31500541AS
    • ST315323A
    • ST3160021A
    • ST3160023AS
    • ST3160212A
    • ST3160318AS
    • ST3160812AS
    • ST3160815AS
    • ST3160828AS
    • ST31720A
    • ST317242A
    • ST318404LW
    • ST318406LC
    • ST318436LC
    • ST32000540AS
    • ST32000542AS
    • ST32000641AS
    • ST320011A
    • ST320014A
    • St3200822A
    • ST3200822A
    • ST3200822AS
    • ST3200826AS
    • ST3200827A
    • ST3200827AS
    • ST320410A
    • ST320413A
    • ST320420A
    • St320420A
    • ST320423A
    • ST320LM001
    • ST320LT007
    • ST320LT012
    • ST320LT020
    • ST3250310AS
    • ST3250310NS
    • ST3250312CS
    • ST3250318AS
    • ST3250410AS
    • ST3250620AS
    • ST3250820A
    • ST3250820AS
    • ST3250823A
    • ST3250823AS
    • ST3250824A
    • ST3250824AS
    • ST33000651AS
    • ST330011A
    • ST3300822A
    • ST3300831A
    • ST3300831AS
    • ST330610A
    • ST330621A
    • ST330630A
    • ST3320418AS
    • ST3320620A
    • ST3320620AS
    • ST3320813AS
    • ST3320820A
    • ST3320820AS
    • ST3320833A
    • ST336607LC
    • ST336607LW
    • ST340014A
    • ST340015A
    • ST340016A
    • St340016A
    • ST3400633A
    • ST3400823AS
    • ST3400832A
    • ST340810A
    • ST340823A
    • ST340824A
    • ST34313A
    • ST34520N
    • ST34573LC
    • ST3500312CS
    • ST3500320AS
    • ST3500320NS
    • ST3500320SV
    • ST3500412AS
    • ST3500413AS
    • ST3500418AS
    • ST3500530AS
    • ST3500620A8
    • ST3500620AS
    • ST3500630A
    • ST3500630AS
    • ST3500630NS
    • ST3500641AS
    • ST3500820AS
    • ST3500830A
    • ST3500830AS
    • ST360015A
    • ST360020A
    • ST360021A
    • ST3630A
    • ST36424A
    • ST3660A
    • ST370525AS
    • ST373207LC
    • ST373307LW
    • ST3750330AS
    • ST3750330NS
    • ST3750630AS
    • ST3750640A
    • ST3750640AS
    • ST380011A
    • ST380012A
    • ST380013A
    • ST380013AS
    • ST380020A
    • ST380021A
    • St380021A
    • ST380023A
    • ST380024A
    • ST3808110AS
    • ST380817AS
    • ST380819AS
    • ST38421A
    • ST3850A
    • ST390013AS
    • ST39173N
    • ST39236LW
    • ST4000DM000
    • ST4000DM004.
    • ST4000DX001
    • ST4000LM016
    • ST4000LM024
    • ST4000VN000
    • ST5000DM000
    • ST5000DM002
    • ST5000LM021
    • ST500320AS
    • ST500412AS
    • ST500820AS
    • ST500DM002
    • ST500DM005
    • ST500LM00
    • ST500LM000
    • ST500LM012
    • ST500LM014
    • ST500LM021
    • ST500LT012
    • ST500LX012
    • ST500NM0011
    • ST52520A
    • ST750LM022
    • ST750LX003
    • ST760211DE
    • ST8000DM004
    • ST91000430AS
    • ST910021AS
    • ST9100823A
    • ST9100824A
    • ST9100824AS
    • ST9120817AS
    • ST9120821A
    • ST9120821AS
    • ST9120822AS
    • ST9146802SS
    • ST9160314ASG
    • ST9160412AS
    • ST9160821AS
    • ST9160823AS
    • ST9160827AS
    • ST9200827AS
    • ST920814AM
    • ST9250315AS
    • ST9250315ASG
    • ST9250410AS
    • ST9250424ASG
    • ST9250827AS
    • ST9259827AS
    • ST93012A
    • ST9320320AS
    • ST9320325AS
    • ST9320325ASG
    • ST9320421ASG
    • ST9320423AS
    • ST9320423ASG
    • ST94011A
    • ST94019A
    • ST9402113A
    • ST9402115A
    • ST9408114A
    • ST94811A
    • ST94813A
    • ST94919A
    • ST9500320AS
    • ST9500325AS
    • ST9500325ASG
    • ST9500420AS
    • ST9500420ASG
    • ST9500424AS
    • ST95005620AS
    • ST96023A
    • ST96023AS
    • ST960812A
    • ST960813AS
    • ST960822A
    • ST96812AS
    • ST9750422AS
    • ST980811A
    • ST980811AS
    • ST980813AS
    • ST9808210A
    • ST9808211A
    • ST9812AS
    • ST98823AS
    • STM3160211AS
    • STM3160215AS
    • STM3250310AS
    • STM3500320AS
  • Free & Cheap Backup for iPhone, iPad, Android, PC & Macs

    If you’ve survived without backups and not lost data, you’ve been lucky so far. But why push your luck? There are a bunch of free & cheap ways to backup that could save you from the pain of losing data. Even better, you could help out your family, and give a gift that almost nobody will thank you for. At least until they drop their phone down the toilet. Then you’ll be hailed a total hero!

    What is a Backup?

    First, I have to get this out of the way. A backup is an extra copy of the files. If you don’t have two or more copies of something in different places, it’s not a backup. A common mistake is buying an external “backup” drive, and then filling it up with data that you don’t have anywhere else. All that does is move the problem from one disk to another. If the “backup” drive fails you’ll still need to get it recovered professionally (👋). If you had another disk with the same files on, you’d be fine. It might sound wasteful to keep multiple copies of your files, but it is the only safe way. Even the most reliable disks have a 1% failure rate. If you made a backup copy of a paper document, you wouldn’t shred the original, so just think like that.

    What is a Cloud? ☁️

    A cloud is just a server somewhere. Modern cloud services are just huge networks of servers that can store your data.

    iPhones & iPads

    iCloud

    If you’re an iPhone or iPad user, you can’t beat iCloud for convenience. With an iCloud backup, you can load a replacement iPhone or iPad with your data, and carry on where you left off. It might seem unfair that Apple will sell you a phone for £1,099 and then want an extra £0.79 per month for iCloud, but once you get past that, it really is worth every penny. For under £10 per year, you’ll be mad to not sign up.

    Family Sharing

    If you have multiple iPhones & iPads in your household, you can also share iCloud storage using Family Sharing. That way, you can buy one of the larger storage plans and backup all the iDevices in your house. All the data is still kept privately for each person in iCloud, but the total storage is shared. This will also give you some other useful features like shared family calendars, notes & reminders.

    Google Photos

    Google photos works across pretty much any device. It doesn’t matter if you run it from your iPhone, Android Tablet, a PC, whatever. The free version only has a fairly small allowance (currently 15GB), but you can then pay extra for more storage as you need it. (£24.99 per year for 200GB in 2023)

    Android Phones & Tablets

    Google One. That’s the Google equivalent of iCloud and has tools to backup devices, and photos. (See above.)

    Mac & PC

    Regardless of what PC or Mac you have, you can’t beat an external hard drive for value. As long as your internal disk is big enough to fit all your files, you can then use an external drive to keep an extra copy of everything. If your internal disk is too small, the best option is to upgrade it, and then also keep an external backup drive. If you don’t (or can’t) upgrade the internal disk, you’ll need to juggle data and backups around external disks. This increases your risk of missing something.

    Computers can also use cloud storage, so if you already use one on your phone, it’s worth seeing what you can share with your PC or Mac.

    iCloud on your Mac will let you sync photos and documents but doesn’t allow you to backup and restore to the cloud the way it does with iPhones. If you use iCloud on a Mac, I’d still recommend an external drive.

    Attach an external drive to a Mac, and it will offer to use it as a backup with Time Machine. ⚠️ Be aware that it will erase the disk first! Time Machine will take a copy of your whole Mac, and keep it up to date. Even if you only plug the disk in once a month, Time Machine will catch up with any new files and copy them over automatically. If your Mac dies, you can use the backup drive to load the data to a repaired or replaced Mac.

    Windows 10/11 has a backup feature named “File History.” Much like Time Machine, you can select an external disk for backups, and then file history will keep track of file changes automatically. Unlike the Mac, File History doesn’t backup software and settings, so you’d need to get things setup another way first before you load the files back.

    Conclusion

    Do yourself a favour and get your files backed up. Remember, you don’t need to backup everything, just the things you don’t want to lose 😜!

  • Small RAIDs in Home PCs

    Small RAIDs in Home PCs

    Back in the bad old days (mid 2000s), before SSDs and 8TB hard drives, PC builders faced a difficult decision. Everyone wanted more storage space, but large disks were expensive. Fortunately for the manufacturers, most PCs could invisibly combine two smaller & cheaper disks into a larger one, using RAID 0 (Redundant Array of Independent Disks). The technology had previously been confined to data centres where servers used RAIDs for various performance & security benefits. Unfortunately for most customers, they had no idea this was happening in their PC until things stopped working. Either the customer, or a technician would open the PC to find two smaller disks where they expected to see a single larger one.

    If you were lucky, the tech would call in a specialist 👋 and your data would be recovered safely. If you were less lucky, there are lots of ways to wreck this setup.

    The best way to trash a RAID 0 is by not realising that’s what you’re looking at in the first place. It’s easy to mistake the disks as two independent disks. We’ve seen far too many cases where one of the disks was erased or reinstalled with Windows as an attempt to resurrect the PC. At best, this will make the recovery difficult. At worst, it can make recovery impossible.

    Without trying to sound like a broken record, this is another example of my catchphrase – Most damage to data happens AFTER the original failure.

  • Paying for Donor Parts

    Due to changing conditions, we now charge extra for replacement parts. As an example, we recently had to source a 4TB Seagate portable drive that was over £150 and a 4TB Western Digital for £262! There’s no way we can cover those costs. When we first started, we could usually find spare parts for just £30-40.

    So what happens if we need expensive parts to recover your disk? First, we’ll try our best to source parts as cheaply as possible. This often means scouring eBay and other similar sites. The difficulty is that not all vendors will give us detailed enough information to confirm a good match. In most cases we need a very similar disk that was manufactured within a few months of yours. In some cases, this level of detail can increase the cost by 400% compared to an equivalent new disk.

    Once we’ve found the parts, it’s up to you. Either you can pay for the additional parts and we’ll continue with the job, or you can cancel the job and we’ll call it a day. Everything has a value, and if the costs are too high, we totally understand.

  • Latest Ransomware News

    Latest Ransomware News

    Ransomware is not going away and unfortunately the latest variants are difficult to decrypt if at all. 2019 has seen some new variants of strains appear, such as Dharma ETH & Anatova virus to mention a few. At the moment we are not aware of any solutions for these strains, but are aware of companies that supposedly offer a data recovery solution to get back your data. I would question the ethics of such companies as it has been reported that some companies are partnering up with these attackers to offer this solution. If you are a victim of such an attack then I would recommend you carry out background work before committing yourself. Many of these companies ask for payment up front, so you have to question the reason for this.