If your hard drive is broken or needs repair, we can help recover your data with our independent data recovery services. We have been recovering data from hard drives for twenty years. It doesn’t matter if the disk is from a Mac, PC or an external case. It’s a good idea to contact us as soon as possible to discuss your disk problem. Most problems are recoverable at first, but it’s very easy to make matters worse.
Our recovery services are suitable for all brands of hard disk from Apple, Hitachi, Seagate, HGST, Western Digital (WD), Toshiba and even old brands like Fujitsu & Maxtor.
Data Recovery Services Fix the Following Problems
- Failed updates
- Clicking or other unexpected noises
- Unable to boot into Windows or macOS
- Formatted disk or deleted files
- Dropped drives
- Damaged heads
- Damaged electronics / power surge
- Blue / Grey / Black screen
- Fire or Flood damage
What You Get From Us
- Safe Data Recovery of hard drives by an Independent UK business.
- Friendly phone & email support before, during, and after you use our service.
- All costs agreed upfront. No unexpected bills.
- Great success rates. Even for really bad drives.
- All work carried out by us, in-house.
- We never give up on a drive until all options are exhausted.
Hard Disk Recovery Process
If you decide to use our service to get your data recovered, we will ask some questions by phone or e-mail about how the failure happened. You don’t need to be an IT expert to answer these questions, but it will help us get an idea of the possible fault. We can then send a job number and shipping form so you can get the disk booked in for a diagnosis.
Once your disk arrives we log the model & serial numbers into our system and let you know that we have started work. We carry out a quick visual inspection to make sure the warranty seals have not been damaged. We also check that the outside cover screws have not been removed.
Stage 1
We will carry out an external diagnosis to find & repair any faults with the drive. These could be things like electronic damage, firmware corruption and partition damage. If recovery is possible within our first stage process skip to Completion. If not see Stage 2 below.
Stage 2
If we couldn’t access your data within Stage 1, we will recommend our Stage 2 cleanroom process. You can either cancel the recovery at this point, or move to Stage 2. In Stage 2 we will take your disk into our cleanroom for internal examination & repair. This could involve new heads, motor, or a combination.
Completion
We will get back to you with a list of the recovered files & folders to confirm success. We can talk through the data with you by phone if you prefer. Once payment is received we can ship the data back to you. If you would like to download the recovered data from us instead, please let us know as we have various options for this.
Don’t give up hope. Give our data recovery services a try!