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Data Recovery Reviews

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By Dan Dilloway

Dan has been a data recovery engineer at Dataquest International Ltd for over 12 years. When not recovering data, Dan can often be found writing on the blog, maintaining this website, or homebrewing in his garage.

320 replies on “Data Recovery Reviews”

In trying to copy photographs and videos from an old backup I somehow managed to delete everything I had amassed over a period of about eight years. The numbers were in the thousands and included images of family members who are no longer with us or living away. In desperation I contacted Data International Ltd. who could not have been more helpful. No promises were made and I would only incur costs if the data was retrievable. Fortunately it was and I thankfully got all of the data back in a few days. The cost was very reasonable as it would be impossible to put a price on the lost material.

We had a difficult and sensitive case where we needed to extract audio recordings from a mobile phone. These guys nailed it. Discrete. Fast. Reasonable cost. Thank you.

The service I received was second to none. Absolutely brilliant. Really good communication. I was always informed about any decisions and updated. I was advised on what equipment I needed to keep my data safe in the future and emailed to make sure I was familiar with how to use to use it once everything was back in my hands. Thank you so much. You were a life saver.

Recovered files and photos from internal drive where others failed.
Great communication, quick turnaround, fair pricing. Highly recommended.

Dataquest were recommended to us when both our external hard drive and laptop hard drive failed. They contained years of irreplaceable photographs. We were absolutely delighted that Dataquest was able to retrieve all of our photographs and put them on a storage device for us. The service was quick and professional and everything was clearly explained to us in advance. I would recommend them without hesitation.

I had an external hard drive fail with 15 years of work on. DISASTER. After a quick email exchange; device was dropped off and within a couple of days all data recovered and transferred to new device. Very happy with the results.

Brilliant service. Fast, efficient and kept me up to date with the progress at all times. I would definitely recommend.

Netserve have attended to my PC needs for several years now and their service has been outstanding, initially dealing with on-line issues, but more recently a hard drive ‘crash’ which involved Dataquest retrieving an entire photographic library. Highly recommended.

I lost all my Film content (I work in film industry so big files), plus some of my own personal files. I received all back in the time they stated on their website. Very quick and efficient.

My wife had a domestic Win 7 computer failure that eventually needed a replacement. Worried about her photos and business data we took the hard drive to a local computer shop. They said the failure was due to the old hard drive failing and recommended DataQuest International for a proper recovery. The overall cost of recovery was not cheap for a purely low-data-volume computer crash (compared to the local shop) but I was very impressed with the telephone sales service before during and after the operation. Dan explained everything and at no point did I feel I was being taken down a path where I couldn’t afford the price or that I could not say “enough” at any stage. What was promised was delivered and my wife was more than happy with getting her data back. Great customer service.

I deleted many months worth of photographs on my camera SD card. I thought they were lost forever and was mortified. John responded immediately to my cries for help. Dan managed to recover the pictures. They are professional, kind and obviously remarkable in my eyes! Worth every penny. I am one very relieved and delighted Nanna who has irreplaceable pictures of the grandchildren returned. Thank you

My external Hard Drive failed and I thought I’d lost years of photos (many with significant sentimental value) and data but John and Dan recovered them all. The service was efficient and worth every penny. Communication was excellent. Thank you so much! Would recommend to family, friends and anyone else in a similar position!

Fast and efficient service. I was regularly kept informed of progress. I would recommend this company for all data loss problems without hesitation.

When WD shut me down and I had nit access to my hard drive, finding help was even more difficult. I was put onto Dataquest international and I was very relieved to be able to recover the date which spanned almost thirty years. They were also a pleasure to work with and helpful because I’m a bit thin with technology.

I was referred by Keith Thomas (lovely software guy) as he couldn’t do data recovery. I spoke to the lovely Dan who actually gave me advice, before me having to send my pc to them, which WORKED! I got my hard drive back with his help, and for free! Gotta love these guys!! Thank you so much Dan – Bee

Great service. I thought I had lost all my back-up files when my mobile hard drive lost the will to live.
Dataquest International Ltd recovered all my important files – and all within a week.
So pleased with their service

***** 100% great service – fast friendly and free! – well not free, but very reasonable compared to most
When my main computer SSD suddenly failed I was really caught out – looked like I would loose 3 weeks of expensive photoshoot images – Dan at DataQuest managed to recover every one of my files on the QWC Disc along with every file within the Bootcamp partition – and fast!
– what a save – Dan is the Man!

A hard drive of an important equipment in our institute got corrupted during data acquisition and we were unable to access this critical data. Fortunately, we got Dataquest International recommended to us to recover the data. All but a handful of files were successfully restored and send to in less than a week. We can highly recommend this service. And while we hope to never a defective hard drive again, we now know where to send it, if worse comes to worst.

So grateful to Dataquest for recovering the contents of my hard drive – what a relief. They were efficient, really easy to deal with, and extremely helpful. I recommend them highly.

Dataquest provide an outstanding service , the whole team were brilliant from start to finish. I lost everything when my hard drive and mirror system back up had a full mechanical failure …. this was a huge concern however with dataquest on the case it had a very very happy ending
Thank you all so much for your calming and re assuring advice and for restoring everything to me

I suffered catastrophic flooding in my house and my laptop and external HDD were severely water damaged. Dataquest International were able to retrieve all my folders and files. Excellent professional service by John and the team who kept me well informed at each stage of the recovery process. Highly commended and recommended.

John & the team at Data Recovey Did a Great service from start to finish, regular updates on progress, very professional. I used their recommend recovery option, they were working on the drive the minute it was delivered to them. They recovered important data from a drive that wasn’t even been sean on my machine. I can not recommend this company highly enough

Many thanks to Dan and the team for rescuing my 5 years worth of data … excellent customer service and communication. Job well done

Dataquest International were responsive, helpful and ultimately very effective – they recovered the contents of my Mac SSD when another company had basically said it was irrecoverable. Thank you to whole Dataquest team.

Dataquest was recommended to me by the computer people I buy my computer hardware from, and what a good recommendation this was. They recovered ninety years of my photographic history, from a removable hard disc that had been corrupted. They were honest, professional and friendly in their dealings with me, it was a pleasure to do business with them.

Very impressed with their service. Dataquest International Ltd were highly recommended by our IT expert. We chose their standard service to recover data from a faulty back-up drive. They recovered all the files within a week, keeping us posted as the work progressed.
First class service at affordable prices!

John & team saved 10 years’ worth of data life!. I have a very reliable IT engineer who recommended Dataquest as my needs were beyond what he could offer. This was an impeccable & trustworthy service with very clear explanation on potential outcomes from the beginning, all delivered at a very economical rate. Money well-spent.

Great services from start to finish, regular updates on progress, very professional. I used their emergency recovery option, they were working on the drive the minute it was delivered to them. They recovered important data from a drive that wasn’t even spinning up. I can not recommend this company highly enough

The service i received from Dataquest was really impressive. They solved a problem that i thought was impossible and communicated with me every step of the way. All data recovered and posted to me in a layman accessible format. I would highly recommend.

DQ have done a quick and great job in retrieving some a lot of data that would’ve taken days to re-enter, thank you for the quick turnaround.

Thank you so much for your professional and responsive approach I helping recover irreplaceable info on my broken hard drive. Brilliant job

I have just got the last 25 years of my life back, thanks to Dataquest. Both my main hard drive and the backup drive were corrupted. Dataquest recovered all my data quickly and efficiently at a reasonable price. I spoke to them a few times over a couple of weeks, and each time were friendly, approachable and thoroughly professional.

Dan and John have saved me again! Last time, many years ago it was a hard drive and this time my iPhone. Great service as before and I would not hesitate to recommend them for any data recovery issue. Thank you so much.

Helpful and friendly customer service on phone or in person. Helped me recover my dissertation from my hard drive in time for my deadline when the university’s own service said it would take them weeks! Highly recommend

Fantastic service. John wasn’t personally able to recover my data (from a broken USB stick) but sent it on to an associate who was able to carry out the work successfully and I had all my priceless data retrieved in a timely fashion. Would recommend.

I lost 5 years worth of valuable records and technical info that i have collect over a period of more than 10 years when i drop-ped my add-on hard drive.
I contacted Dataquest in sheer desperation and am absolutely delighted with the outcome which was all of my data fully recovered.
A very professional service throughout.
I hope I don’t find myself needing their services having learned the importance of ‘backing up’ the hard way, but if I did, I would not hesitate to contact Dataquest.

John and his team were fantastic! They recovered so much more data that we were expecting and we were so grateful for their help. We trusted Johns and his team to get the job done, and they delivered. Their communication was excellent and they explained all eventualities, as it was never possible to be certain that any of our data would be recovered. But John assured me that he would try as much as he could to help us. I would have no hesitation in recommending Dataquest International Ltd. They were amazing!

From start to a successful conclusion DQ International have been first rate. They managed to recover so much data that had been lost, their communication at every stage was superb and the price they charged was very competitive. I would have no hesitation in recommending them to anyone in the future.
Many thanks for a job very well done.

Nice approachable men, very knowledgeable. Responded quickly. Kept us informed at every stage. Very satisfied with the service provided at a very reasonable price.

Excellent service and prompt communication. Very nice friendly guys who clearly know their stuff and can advise in a simple, helpful way to someone like me who knows very little about computers. Thank you!

DataQuest were recommended to me after I lost my photos from a USB stick. Thankfully they were able to recover my pictures and were kind and professional. They also offered me good advice about home computing along the way.
Thoroughly recommended!
Thank you DataQuest.

DQ provided a fantastic service. They were professional and very communicative through the whole process and gave me great reassurance. above all, they recovered data I had been advised was lost.

Yes, I was the stupid one who left a glass of juice next to his MacBook and spilt the lot over the keyboard and no I had NOT backed it up for many months. One dead MacBook. I searched online and was impressed at the reviews for DataQuest.
They were able to retrieve all my data off my hard drive quickly and efficiently and at an agreed cost – which was reasonable given my stupidity!
I would certainly use them again (though hoopefully will never have to..) and can recommend their friendly service.
Moral: keep any liquids BELOW the level of your keyboard and back up daily…

Fantastic service. Professional through and through. Managed to assist with recovering 2tb of data from a dead external drive. Would highly recommend to anyone.

An efficient, professional and friendly service and DataQuest retrieved all of my data quickly, after another company had failed. One of the things that struck me was that everyone I spoke to was was friendly and informative and I would thoroughly recommend this company.

Excellent service.
We thought we had lost several years worth of old data. Our IT support company were having difficulties in recovering the data, so they recommended using Dataquest, who were able to recover everything on the drive.
They were easy to deal with, giving updates throughout the process.
I have no hesitation in recommending them to anyone.

After panicking when I accidentally dropped my hard drive and it stopped working I searched online for a reputable company to try and retrieve all my photos. Dan and John were very friendly, gave me clear prices upfront and allowed me to drop off my hard drive rather than send it by mail. They were able to retrieve everything off the drive in the timescale initially promised. Dan also took time to help me out over the phone after I had my drive back.

Excellent service.
I thought I had lost all my files and photos when my hard drive developed a fault, as my local computer store could only recover a very small amount.
They suggested that I try Dataquest and I’m glad I did, as they were able to recover everything on the drive.
They were friendly and easy to deal with, giving updates throughout the process.
I have no hesitation in recommending them to anyone.

I run a small IT support business and use DQI on a regular basis to provide data recovery services for my customers who need it. John and Dan are fantastic professionals, always willing to give advice and go the extra mile – fantastic service and value.

Great friendly and professional service! They recovered all the lost data from a Samsung mobile phone which had been dropped on the ground and the cracked screen made it totally unusable. The price quoted was exactly what we paid and the turnaround time was very quick. It’s the second time we’ve used Dataquest and would thoroughly recommend them.

I had 5 CDs of old photos ‘saved’ 20 years ago in a strange format using software no longer available but these guys recovered them for me intact

The service I received from John and his team came as such a pleasant surprise. In an age when “customer service” is more of a sadly lost myth than a reality, the sheer professionalism and willingness to help and advise could not have been equalled. Having experienced Dataquest’s Recovery service I intend to bring it to the attention of anyone experiencing the same problems I had.I can say no more!!

Very happy with DQ and particularly with John Wilson who was my key contact person. Very transparent, diligent and maximum results. Thank you!

What great service .. John & team managed to completely recover my business laptop when all others had failed .. superb communication at all times and would have no hesitation at all in using them again and recommending to others .. Thank you guys, you really did save me from unimaginable headaches and stress ..

Very professional and courteous service. Got nearly all of my data back. Were very helpful in sorting out some of the more ‘iffy’ files. Would use them again – but I hope I don’t have to!!! 🙂

Was given DQ’s number by a friend. All the data, apart from a few files, from nearly 3TB of storage was successfully recovered! Thank you

I found Dataquest pleasant and helpful to deal with. They advised me when my disc arrived with them and gave updates until the job was completed. Altogether a positive experience.

Amazing service from John, has helped with several of my customers lost data, very fair pricing and a fantastic personal & understanding service, which is something you really need with the worry of lost data!

External hard drive crashed with 20 years worth of photos etc. All the data was recovered within 5 days and I was kept informed of the process. Highly recommended this service. 5 star.

John at Dataquest gave me great service throughout the rescuing of my damaged hard drive. He kept me up to date throughout and although it took over two months to retrieve my data, the service cost was very reasonable. I would not hesitate to recommend Datquest to anyone looking for a similar service.

Extremely impressed with the efficient and quick service of John & Dan at Dataquest they couldn’t have been more helpful at a time when we thought we had lost all our data. Their recommendations & work carried out throughout was very professional and they were very approachable with all our questions. Thank you very much. Sue & Paul.

Very many thanks for helping us retrieve vital historic data from a corrupted stick , re WW1 soldiers who had lived in our village but sadly were killed and are on our War Memorial.
This data will now be safely stored in our History Society Archives.
A most efficient and fast service, thoroughly recommended.

Heart stopped when I realised my flash drive had corrupted. Tried everything suggested on the net and then discovered Dataquest. Less than a week later my data is back. Superb service and would recommend to friends and family. Thanks John.

Very pleased with the efficient response to recovering photos from several backup discs which seemed to have corrupted.

Sensible, efficient, straightforward, good value, friendly and very clever at extracting data – even in unpromising circumstances!

After drunkenly deleted ALL of my families pictures (and emptied all recycle bins), I contracted the team to attempt a recovery from my RAID NAS drive. The guys managed to recover all my photos, and a lot more that I forgot I ever had. Very happy.

I was very happy with the service I received. It was very easy to get ahold of when calling them and they were especially friendly on the phone and through email. I think it was Dan, who I spoke with, and he was wonderful. Even when I took over a month to go through with payments, due to personal reasons, he was very patient and understanding. I would highly recommend! :3

Fantastic service, thought l was going to lose many years of memories when my external hard drive developed a fault, Dataquest recovered all the data. They were the only company to respond to me immediately, very friendly and efficient I cannot rate them highly enough and truly grateful for saving all my memories.

10/10 I can’t fault them they retrieved four years worth of photos and videos from my damaged iPhone XS
They were very reasonably priced and professional about the business
I would definitely use them again and I would recommend them to anyone I come across with data problems

Absolutely great service. They’re friendly, communicative and informative. My drive had been reformatted unintentionally by a Mac update, losing 5 years worth of client work. But thankfully DataQuest were able to recover those lost files within days, allowing me to get straight back to work. Would highly recommend to all.

Very pleased with the work Dataquest has done in retrieving my lost data. Used them a couple of times now and the company is fair and upfront unlike others within the data retrieval world. I would recommend using them without hesitation. Many thanks.

Amid all the music and videos on my old hard drive, was 25 years of photos that I thought I would never see again. Thanks to John, I have them all back. You can’t put a price on those memories. Thank you so very much.

After a long and painful research over the internet finding a company who can recover my data from an external hard drive, the IT team from my workplace highly recommended them.
Got in touch, explain the process and hand it over. Keep me in the loop with progress and the result…100% data recovery.

Happy days!
Would recommend them!

Utterly amazing company – retrieved all that I thought was lost after dropping my external hard drive. Another company had said it was not possible to retrieve. Professional and speedy service, communicated throughout process. Highly recommend – what I would recommend is to have a backup in the first place!!!

Many thanks to the guys Dataquest – one broken hard drive with no access to any of its data, but now thankfully about 75% saved. Made me a happy man!

After a huge failure in my hard drive from my laptop which wasn’t even that old, I had lost a number of important files including current design work which was due to be sent out to clients. I contacted Dan who was very friendly and gave me a clear guide to their services and pricing. I dropped off my hard drive that day and within 4 hours I had the files I needed for the following day. Thank you so much to Dataquest for retrieving my important files and allowing me to carry on with my work without the worry, especially in this current climate. I would not hesitate to use their services again, they were professional and dedicated to their clients, especially to someone like me who was at the point of a breakdown. 🙂

Data recovery completed in a highly professional and friendly manner. Thank you John for all you and the team did. Advice for future security taken onboard.

Data Quest saved the day, they recovered all the 30,000 photos from years and years of memories that I thought I had lost & lots of university documents including my dissertation. So grateful. Such an efficient service & great communication! Thanks

Sincere thanks for recovering my data John. As previously, you’ve provided a great, friendly, responsive service and you saved me a lot of work by rescuing my data. Many thanks.

No machine is perfect but when you are faced with an IT “development” my personal experience with these people is that they recovered my hard drive ENTIRELY. They are sympathetic, thorough and based on their industry background they will do their utmost and not expensively so. Ask yourself how much the unexpected loss of your data could cost in time alone? I leave you to draw your own conclusions.

I found Dataquest from reading other positive online reviews, after I accidentally burned out my hard drive by plugging in the wrong power cable. John was very helpful throughout the entire process, keeping me informed at all times of my drive’s diagnosis, and he was able to completely recover all my data (which was otherwise irreplaceable). Prompt, friendly service and a high level of expertise, all for a reasonable price – I thoroughly recommend the DQ team to anyone.

We came across DQ office from another computer software company in helping repair a company laptop which held sensitive company information. They were quick in taking in our laptop during the current lockdown because of Covin 19. They found the problem with the laptop which wasn’t going to be an easy fix, it was put into their clean room to be stripped down and all of the data was successfully recovered. Ableman Plant Hire Ltd would recommend this company to anyone needing computer data and repair work in the future.

Following a loss of all work data DQ stepped in to recover my files. Needless to say all data has been recovered.

Great costumer service, always answered the phone and returned emails promptly.

I was very pleased with the price and I would defiantly use again should the worst happen again!

5*

DQ stepped in when i had a disastrous loss of data. Service was quick, clear communications and no hidden extras. Data recovered successfully, would recommend without hesitation.

It was a disaster when the IMac computer stopped working and we discovered the back had also failed. Two different experts tried to fix it or get our data back but drew a blank. Luckily one of the experts recommended we try Dataquest. John at Dataquest examined the hard drive, found the problem and retrieved all the vital files for us. Dataquest is now top of our contact list for any computer problems in the future.

I was delighted that Dataquest managed to retrieve 100% of the information contained on an aged Apple Mac HD which had crashed. their service was second to none and their charges entirely reasonable. Highly recommended – thank you very much!

Although unsuccessful of recovering a very badly damaged hard drive on this occasion, I received a great and thorough service. Many thanks for all your efforts.

I had used Dataquest on a previous occasion and so I knew of what John was capable. This time however when my hard drive failed on another ancient Macintosh computer, it was at the commencement of the Corona Virus lockdown! A phone call calmed my fears that all may be lost on this occasion by the confidence that emanated from John. All that was needed was to get the iMac from Southampton to Portsmouth for diagnosis. I drove carefully along the back roads … The machine was found to be past its best as suspected and I went to Apple for their latest Model. John recovered all the data from the old drive and for a small extra charge, migrated it to the new machine which had been delivered to Domum Road directly by Apple within 2 days. The new iMac was ready for collection in very short order with constant knowledgeable, friendly email and telephone communication between we two. After following the Covid 19 rules it now resides at my home with all the previous data available and working. Many thanks and great recommendations to Dataquest for dealing with this out of the ordinary request in such a difficult situation.

A very positive, swift and friendly service was given. Data Quest is highly recommended to anyone with hard drive data issues.

The team were able to recover a large amount of data from my hard drive that had been sat in a cupboard for years after being damaged falling from the sofa years before that. I honestly thought the photos on there would be lost forever but there were recovered! The service was amazing and even when I had issues accessing the data retrieved, the team found an alternative solution to ensure my data got to me. Great service, thank you!

Awesome service, recovered all my data after my dog chewed up my hard drive where others had tried and failed. Fast and efficent and highly reccommended

Traumatized by a hard drive’s ‘sudden death’ within my Mac Pro and with no backup, I was recommended Dataquest International. Boy was I in safe hands. John and Dan managed to succesfully recover 100% of my irreplaceable files from my faulty drive. They were fantastic to deal with right the way through the process, with updates on their progress. If you encounter any problems with a hard drive and are wondering who to best trust with your precious data, I’ll make it simple for you. Dataquest International are working at such a high level, I wouldn’t go anywhere else and would use them again within a hearbeat. Thanks for the recovery guys!!!

When my not quite a year old external hard-drive packed up on me, I was in a flap. A friend recommended Dataquest and the service I received was wonderful. John Wilson kept me up-to-date with progress and was very patient with my initial hesitance over the cost and delays sending the back-up hard-drive. The cost is some-what eye-watering when you don’t have much money, but the data was crucial to my job as a teacher so I am hugely grateful for its recovery.

Really great service from Dataquest. They’re both friendly and professional and solved my problem swiftly and cost efficiently. I hope not to have another hard drive fail but if I do I’d go back to these guys immediately.

When everyone else said it couldn’t be done DQ did it painlessly and efficiently. No complaints at all. Great service

Apart from the cost of the data recovery, which I had to have or lose everything, I was very pleased with the personal and efficient service received from Dataquest International, particularly John Wilson who delt with my problem

Such an amazing professional company. Its nice to use a service that you actually feel like a valued customer. I cant thank these guys enough! I will definitely recommend

I cannot recommend Data Quest enough, they were so helpful, efficient and excellent at their job. They saved me out of a very tight spot. Would definitely pass on their details to others.

Amazing service and support throughout the entire process. I’m a very happy customer and will be returning should any issue in the future arise. Thanks John + team x

I would highly recommend these guys for your data recovery. I had all my vacation photos in a memory card which got corrupted and contacted Dataquest. With superb technical knowledge and at a reasonable rate my data was recovered. For any kind of data recovery these are the go to guys.

These guys are seriously good! Horrible hard drive failure which was part of an LVM setup, they managed to clone one spinning drive completely onto an SSD then used the parts from that to recover the data completely from a non-spinning, broken head drive onto another SSD which then booted first time when they were both reinstalled into the server. Not only that, they are fantastic guys, super communicative and very helpful.

Excellent company.Friendly,fast and efficient.No effort spared in resolving seemingly impossible problems.
Would not hesitate in recommending John and his team to anyone needing a solution to a recovery problem-data or otherwise.

Second time I have used Dataquest’s services. First time 2 x simultaneous HD failures, this time for photo recovery from a failed micro SD phone card. Both instances all files retrieved as required so very happy. Kept fully informed all the way by John & Dan; superb customer service all round so more than happy to recommend to others.

Panic!
I used my old Apple Mac G3 along with a design software package (no longer supported) for my woodworking hobby until one day it crashed. The local Apple repair shop diagnosed a defunct hard drive and declared the G3 not worthy of repair. More panic… I had a woodworking customer waiting. They did however recommend Dataquest and I got in touch. I was impressed with their “can do” attitude and delivered the machine to them. Not only was John able to save and copy all the files but he also recommended an update to a Flash drive in place of the defunct mechanical drive and the whole now works perfectly.
I would not hesitate to recommend Dataquest International to anyone with a retrieval problem for fast, friendly and fully competent assistance, with after sales concern and service.
Panic over!!

Very happy with the service I received from Dataquest. I had a hard drive die on me, took it to a regular computer repair shop but they were unable to recover anything. John was able to get all my files back much to my relief. Everything was handled impressively quickly and professionally. They’re trustworthy, friendly, reliable and genuinely care about their customers – I wouldn’t hesitate to recommend them.

DQ did an excellent job of recovering some very important data from a NAS storage drive that had failed. They dealt with it quickly and were happy for me to send a Hard drive down to them to load the data onto, along with sending back the original NAS Drive.
Highly recommended for their after care customer support too.

Many thanks.

I’ve had hard drive issues and SD card issues for a number of reasons. I’m always in a panic, but the DQ team are always so calm when I bring the troublesome hard wear in. They are thorough and incredibly helpful and have never failed me in recovering my data. Star service all round and it gives me great peace of mind having them in my corner. Thanks again guys, hopefully I won’t need you again too soon!!

Really can’t thank John and Dataquest Int enough for their excellent service. They were both very professional yet greatly personable and kept my nerves at bay throughout the process. I hope that I don’t need data recovery again, but am confident that I will use DQ Int if I ever do.

Thanks again!

Having been caught out with the loss of some essential code files for software in daily use, Dataquest provided an excellent, rapid, and friendly response. As anyone who’s ever in this situation will appreciate, having someone be so positive about the likely recovery of the data is an enormous part of reducing the stress, and Dataquest made me certain that I was in the hands of professionals.

I was extremely pleased with the service I received from Dan at Data Recovery.
Nothing was too much trouble,a very professional service.

Excellent personal service with friendly reassuring communication. All my data was recovered, including files in older Word versions which I hadn’t been able to access before the problem which prompted me to contact Dataquest… Very happy!

Great Service, speedy response and full recovery of my data, which was pretty vital as it was my emails from the past 10 yrs and the back up programme I was using somehow got corrupted so the hard drive was the only copy of them.

Thanks guys know where to come to if I need anymore help , fingers crossed I don’t

MacBook 1TB SSD failure, stupidly not backed up. Thought I’d lost everything until someone suggested DataQuest. Dan managed to extract almost everything from it. Very happy and extremely relieved. If you’ve lost data or got a broken hard drive these guys are good. Highly recommended.

I am really impressed with the service I got from DQ, they not only recover all my precious holiday photos, but they did so in the most cost effective manner, great value, thanks John.

John recovered all our data lost on our hard drive and gave advice on how to back stuff up. Job was done in time stated

Dataquest recovered some files from a USB stick for me. John was very helpful and explained the process clearly. Would definitely use them again.

I’ve learnt that you don’t mess around with data recovery and have (fortunately/unfortunately) called on John and his team at DataQuest in the past to recover data. I have upmost confidence that if data is retrievable, that they will get it back. Always professional, and extremely efficient turnaround.

Great service and very willing to provide assistance and reassurance with a free 6 week data storage after the repair.

Knowledgeable and professional.

Thank-you.

My USB flash drive went kaput with a lot of important files on it. DataQuest were able to recover a significant amount of relevant data for me (I was only interested in items created or modified within a specific timeframe rather than everything on the drive). They kept me well informed of progress while they worked on the problem and checked that items they had found were of interest before asking for payment. Very pleased with the service provided; good value and perfectly reasonable timeframe. Would happily recommend for similar data recovery scenarios

I contacted Data Quest via a web search as they were local and seemed to offer a good service. Once contacted they offered a great service, did exactly what they stated and luckily for me were able to pull back 99% of all my data from two Hard Drives that I had previously given to two in house IT teams with out any success. I also feel they were value for money and saved many years of Data, I would strongly recommend them.

fantastic! extremely professional, quick turnaround (24 hours) and recovered everything i thought i had lost. The only people to use for any sort of data recovery. pricing all agreed up front and worth every penny.

Very capable, helpful and friendly. Obtained precious photos from a dead HDD. This is the only place I would go for data recovery.

Am very hapy of Data Quest service, i was thinking am lost pictures and movies of 10years of my life but they recover it back. Thank You Data Quest

My two main external back up hard drives packed up on me, containing many years of clients precious images, weddings, portraits etc.

John and the team were so professional and knowledgeable, I had no hesitation in handing over my hard drives for them to recover my data. They managed to recover every bit of data, and all images.

I would thoroughly recommend using them to recover those precious memories and important data.

I cannot recommend Dataquest highly enough. They were friendly, professional, and most importantly for me they beat the other quotes I was given by over a thousand pounds!! Fantastic service, and I will definitely use them again if I ever have a similar problem.

BRILLIANT COMPANY!… I have just successfully used them again for the 3rd time now over a number of years and yet again, the service they provided was absolutely fantastic and completely faultless!… Good/friendly/efficient, always keep you informed, very helpful and ultimately, successfully resolved my problem!… I highly recommend!!! 😉

*** BEST DATA RECOVERY SERVICE! ****

I recently used DQ INT’s services to perform a recovery on my 2013 iMac. I suffered a HD failure (I thought the drive was backed up but to my horror wasn’t!) Photos, documents…the lot. All stored on the main HD which failed. After weeks of forum searching and attempting to repair the faults I gave up and realised I would have to go down the data recovery road, which isn’t what I wanted to do but felt I had no choice as I wanted my files back. What made matters worse is that the drive that failed was one of Apple’s fusion drives, which apparently are harder to recover files from. With this in mind I was already dubious about data recovery even working.

Upon initial research I discovered very quickly that the world of data recovery is very tricky and lucrative as there are loads of companies each providing differing services at high costs, with no guarantee of recovering any files. On top of this a lot of companies have varying reviews; some websites even calling certain companies ‘scammers’ and posting fake reviews in hope of reeling in easy targets. I got in contact with 2 of the bigger companies as they were amongst the first to come up on google (Fields and Ontrack). I found the way they operate very questionable as a lot of the information they provide is confusing and unclear as to exactly who will take care of your query, where the work will be done, what will be done and possible outcomes. I feel this is one of those areas that everything has to be transparent as a huge amount of trust is placed in the transaction. As computers hold a lot of personal files and information, to give it up for an expensive data recovery is attempt is something I believe needs to be done with care, honesty, a thorough explanation and personal customer service. This was all delivered to me by John Wilson at DQ INT.

I found the site upon widening my google search to the whole of England, starting with the south coast as I knew I could travel there easily. From our initial call I got the impression that John and his team would do their best to recover all my missing files. He explained that he had recovered files from a fusion drive before and explained everything that he and his team would do to recover the files. He was very honest about how the work would be done and gave off a very friendly and professional feeling. The prices were also very reasonable; the best I had seen after weeks of enquiries. He organised a courier to meet me to collect the system, and begun work on it soon after receiving it. Throughout the whole process I was given weekly updates via phone and email; explaining exactly where the process was, what was happening and generally keeping me in the know. This was greatly appreciated as I felt there was a trust between myself and John. This eliminated any stress/worries that I may have had.

Low and behold, after a few months (the process took a little while as the recovery was very extensive) I was greeted with the news that all my files had been recovered. I was absolutely astounded. I organised pickup soon after to which I had the chance to meet John in person. I cannot describe what a lovely person he is. He and his team had extracted all my files and put them onto a 1TB passport drive for me to then backup and extract.

Words cannot describe how great the service was, I can only say should you ever have be unfortunate to suffer data loss, make sure you contact DQ INT and use them as your first point of call. A* from start to finish!

After many years of use, and upgrading of my Dell personal computer, the hard drives finally gave up the ghost, and I was stupid enough during that time, not to have backed the computer up.
Professional advice recommended a call to John at Dataquest, who explained to me in easy everyday layman’s terms, the different services, price structure (no hidden extras) and time scale involved.
I supplied John and the team with the unserviceable hard drives and an empty portable hard drive, and well within the time scale agreed, my many personal photos, extensive music library, files and documents were recovered for me, for which I am eternally grateful !
I will not hesitate for a minute to recommend the excellent friendly service of Dataquest to any of my friends !
Footnote: I now have a new Apple computer, and the thing I’ve learnt from this experience is the importance of regularly backing up the data. !

John and the team recovered my life long memories from an iMac Fusion Drive.
They are experts with a sensitive and caring business that deliver results.

We had a folder containing 2TB of files suddenly go missing on one of our drives. John and the DataQuest team managed to recover it in a timely and efficient manner, and were a pleasure to deal with from the start. I would highly reccomend to anyone with lost data or any drive issues. Straight forward and no-nonsense with complete peace of mind.

My remote Intenso hard drive became un readable – by me at least – and the assistance provided to recover all of my data was very much appreciated. Very many thanks.

Thank Dan very much. He was very knowledgable, easy to work with and completed the task and others with ease. Regards, Keith

I lost all data on my external hard-drive which (luckily) was fully retrieved! The service I received was efficient, quick and professional and therefore I would recommend DATAQUEST without any hesitation.

Delighted to now know there is a reliable, efficient and effective retrieval service – recommended by my local apple guru, so I knew it had to be good, and what price my life’s work!!!! I hope I never have to use your services again, thank you.

I was treated with respect and lots of patience. Excellent communication with Dan Dilloway who saw me through what I expected to be a rather painful exercise. Like all, I hated being in the situation to need DQ’s expertise. Dan made it as pain-free as he could and the waiting time for my data to be forwarded back to me was surprisingly quick with me having to put up with much less down time than I expected.

EXCELLENT SERVICE THEY RETRIEVED ALL THE DATA FROM
A BLUE RAY HARD DRIVE WHICH WE THOUGHT WAS GONE
FOR EVER VERY MANY THANKS

Like others, I had failed to back-up many important photos and all other data when my Mac decided to fail. John at Dataquest was recommended to me and from the first phone call to the final hand-held pick-up of my reinstated Mac, I received a very professional and personal service in a friendly and informative manner. John could clearly see I needed help going forward and was happy to provide a back-up system and give me useful hints. I would unreservedly recommend John and his team and thank them for their help.

I used Dataquest when I was working for Johnson Control and they always provided excellent service. Because of this I have since used them at my current place of employment and again have received the same great service.

Great service, quick and confident and great communication through out. Very helpful in explaining about data issues in plain English and providing information about how to donate old equipment for reuse. Would definitely recommend and use Dataquest again.

Wow – great service. I had a wealth of family photos on a storage media which was proving impossible to access. I was afraid that these memories were lost forever. Dataquest were confident that they could recover them, and they certainly did. A fast, efficient, economic service, which was so satisfying. My family will be eternally grateful. The contacts I had with Dataquest were very pleasant and personable, and they did not make me feel an idiot whilst, at times, I probably was. I would recommend this business to anyone, without hesitation.

I lost the whole of my photo library on i photo – every image!! Possibly due to an update – Apple couldn’t explain or help.
I have used Dataquest before – so I asked them to have a look.
They have a very positive ‘can do’ attitude & within 10 days I had all my images back. Very reasonable cost,excellent friendly service.
Thanks Dan & John.
Highly recommended.

An excellent, professional and friendly service from a local (I live in Portchester) company. Data recovery was more than my customer could possibly have hoped for when the disk crashed. Worth every penny!! Will definitely recommend to others and undoubtedly use your services again.
Many Thanks.
Steve Tamblyn – Home PC Advisor Ltd.

We have virtually every type of recovery software going and regularly recover data for our clients but dataquest have clean room facilities and are ideal for disassembly and hardware intervention. Many thanks for recovering data for one of our customers. Martin – The Computer Man

John was very helpful and explained in detail what he would do to try and retrieve my data on a damaged hard drive, a few days later and all my files had been retrieved and put on a new external drive for me, great service and will definitely use again if the need arises.

A very useful forensic data recovery to help with a load of rubbish that was fly tipped. The guys at Dataquest were really quick to repair the drive and able to get the identification data we needed from it.

If anyone has been daft enough to not have sensible backup policy, and got into a sticky situation, Dataquest are the people I would send them to for sure!

Excellent service and very helpful and friendly staff, felt confident they would do a good job and they did, recovering all the data from our crashed hard drive.

Excellent service from John. This is the second time Dataquest has helped me. Friendly and efficient. Highly recommended.

Able to retrieve all of my data whilst providing an amazing service and great communication. Also incredibly friendly!

As an Apple and Microsoft credited computer company, we are asked to recover client data. But on some occasions that data recovery is beyond our capability and we need to call in additional assistance. DATAQUEST INTERNATIONAL LTD is our backup, when we are unable to recover that all important file, they always come to the rescue.

I have used Dataquest on many occasions, and every time they have managed to recover the lost files. I really appreciate that I can telephone them and get in-depth help and support before we start the data recovery process.

I can categorically say they are the best Data Recovery Company I have used and now I wouldn’t consider using anyone else.

Have finished reinstalling the files recovered by Dataquest. Their service was prompt and efficient and what a relief to my husband to find the 30+ section Guide he had written was not lost after all! Not to mention many years work on his family history. We were not made to feel “stupid” for not backing up regularly and their help and advice on various matters was extremely helpful. Would not hesitate to use their services again. Thanks a lot John and Dan

It was the second time I have used John and his team at Dataquest International, to help with a crashed hard drive. He was extremely helpful, efficient and trustworthy. A very professional service and I wouldn’t hesitate to use them again. Thank you

Although not all the data could be recovered from an old notebook drive, it was clearly explained how all options were attempted but the drive was too damaged. The files which could be recovered were sent to us which showed our customer attempts were made. A good effort and we’ll be using DataQuests again if a drive fails and there are no backups.

The team at Dataquest went beyond any expectations.
They were highly professional, trustworthy, good people and communicative – very clearly explaining some more complicated hard drive issues.
They competed the task in a longer time that they anticipated – but for the same quoted price – and took my laptop back due to further complications.
they were not satisfied until I was happy – and I had all my data back.
A hugely impressive service Dan – thank you so very much.

DataQuest provided a super efficient service, and went beyond what they stated they could do. The disk was completely trashed, but they managed to recover a large percentage of files. We highly recommend DataQuest for data recovery.

As a company we have used Dataquest on many occasions to deep dive and retrieve files from corrupted and broken hard drives. They know what they are doing and get the jobs done extremely quickly and professionally. The information retrieved is handled securely and we’ve had nothing less than excellent service.

The process was fast, without pain and successful in that all was restored. Now employing two-stage back-ups on separate machines, plus all recorded to a NAS box.
Thanks

Dataquest provided a prompt an efficient service to recover data from a sick hard drive – much to my relief!. DQ are highly recommended if you find yourself in a similar situation.

I had a computer, it’s HD reported errors, and I thought, no biggie, I’ll recover that later with a USB drive. Imagine my surprise to later find the disk literally wiped of everything. I called DataQuest and they took the drive for analysis and repair. EVERYthing was recovered with no hassles, no troubles, no worries – and I had two partitions, one linux, one windows. Job done quickly and within budget. I’ll give DataQuest 10/10 for service and big THANK YOU for saving some VERY important files for me that were irreplaceable!

These guys are amazing!! Really helped us out in an impossible situation with a corrupted SQL database which even the software provider couldn’t fix. Not only did they fix the corruption but they did it quickly and super professionally keeping us informed at every step of the way. I have used Dataquest many times and over the years and they always deliver.

Thanks guys

Somehow my camera SD card became corrupted when transferring images to my computer. These were part of a trip to Dubai so very important to us. I have used Dataquest in the past with failed hard drives and a NAS so knew who to turn to – there was no hesitation especially as it is a Fix or No Fee service.
The team at Dataquest sorted it and now I have all my images restored. A quick and great service!

We had a double hard drive failure which hosted a batch of websites. The website hosting company didn’t take ownership of the problem and just installed fresh hard drives leaving us with no data. Dataquest came to our rescue, at a rapid rate of knots they got our data back in super quick time and we couldn’t be happier. They had to physically take the hard drives to pieces and re-build them. I have complete faith in these guys and wouldn’t hesitate to use them again.

Overnight, my external hard disk for Mac stopped working. After checking with local repair shops I followed their advice and sent it to a data recovery expert who was not able to retrieve the information. Next, I mailed it to Dataquest… two days later… success! All the while, John stayed in touch, explaining the process while being patient with my endless questions. I feel lucky that I found the right people because it wouldn’t have survived any more inspections. I highly recommend Dataquest. They are the best. Thanks!

I was obviously most alarmed to find myself needing Dataquests services but as it turned out they were able to recover all of my data. They were helpful with advice and bent over backwards to provide a most excellent service.

A highly professional and effective organisation which delivered an excellent service with understanding, care and charm. I would return any day should another problem occur.
A wholehearted recommendation.

Dataquest correctly analysed the problem with recovering my data and then got it back for me. The service was friendly, highly professional and very effective. They told me how long each step would take and stuck absolutely to their timings. I am extremely impressed.

Dataquest were the third company to take a go at my drive with much against them, they gave it a go. It took some time due to additional damage from the previous companies but with the perseverance from their team they got there! I am so pleased I can’t even explain. They offer a service, a good one, but go that extra mile. I wish all companies did this. This really is amazing thank you for all your hard work and I will definitely recommend you to anyone and everyone.

Excellent service, even though Dataquest were unable to fully recover my data they handled the process in an exemplary manner. I would not hesitate to use them again should the need arise

We are extremely grateful to DataQuest for recovering a large amount of data that we thought we had lost due to a disc crash. They also installed a new disc for us. We would definitely recommend them.

These guys offer a truly great service, being extremely professional, friendly, and helpful. From the very first telephone conversation it was made extremely clear to me what the process was and how much it would cost and they continued to keep me updated with the progress at regular intervals. They were very knowledgeable and were happy to answer all my questions when I sought their advice.

I would gladly recommend DataQuest to anybody that needs data recovered and will not hesitate to use them again myself.

Brilliant service, friendly, reassuring, competitive and quick. I will definitely use Dataquest again for any computer problem

Excellent service – I felt I could trust the chaps at Dataquest from the start, open and honest, exactly what I’m after. They spent ages just identifying what files they could get, then still gave me the option whether i wanted to continue. All now safely on 2 new external hard drives, which they opened and gave me guidance on. Vast amounts of unidentified data to go through,in time, but am confident all photos are there and most other ‘stuff’. Thank you so much, Dataquest. Saved my bacon!!!!

First class service and about half the price of other quotes!

Kept updated at each turn AND when ‘all hope was lost’ they kept trying and eventually ‘rescued’ the majority of my external hard drive.

I highly recommend Dataquest International!

Photos I thought were permanently gone, Dataquest managed to get most of them back. Still trying to put some of them back in their correct places but no rush for that though. Excellent service. Thanks Guys.

A failed backup meant a potential loss of a data archive gathered over 5 years. I think it is possibly the only time that a piece of technology has brought me to tears, and life seemed very bleak.

The Dataquest team not only restored my data, but they were quick, helpful, knowledgeable AND they were less expensive than the higher profile disk supplier.

I cannot thank John and the team enough. Thank you, thank you, thank you!

After destroying the partition on a Linux 4 Disk raid array with our life’s photos and videos as well as important work data I feared the worst.

I quick call to Dataquest 2 hours later and I dropped off the disk’s (over a weekend mind you), they went to work straight away on Monday and by the middle of the week all my data was retrieved.

I would highly recommend as they really did save my bacon (data)

David Ferguson – Verticalsoft Limited.

Recovered all the data from my fried disc.
Fast, efficient, friendly service. I have no hesitation in recommending Dataquest.

Highly recommended. I have no hesitation in recommending Dataquest International.
I accidentally broke my USB stick when my laptop fell on to the floor. I was devastated, as it contained lots of files and some irreplaceable photographs.
We found this company through an Internet search. The gentleman not only managed to retrieve all of my files, and photographs, but downloaded them on to a terabyte for me, and this was done in just over 24 hours! I was so relieved!

I have absolutely no hesitation in recommending Dataquest when you need to recover lost data that you think is not recoverable.
The web site is very clear about the process and costs involved, so no nasty surprises!
Dan and John are very friendly, helpful and professional, they kept me informed via email as progress was made and successfully recovered all our lost data.
I will certainly recommend Dataquest to anyone who needs to recover lost data.

I received friendly, polite service and they were able to retrieve the data from my snapped memory stick very quickly putting my mind at rest. Everything was there, which was a huge relief. I am very grateful to them.

My heart sank the morning I turned on the laptop, plugged in the hard drive and waited, then waited some more, the hard drive I had only been using the day before was not not being seen by the laptop, it then dawned on me how much of my life was on that drive, work, personal and so many photo memories.
Rather than battle on myself and probably cause untold damage I contacted Dataquest and arranged a drop to drop off the drive. John was very sympathetic to my problem and was able to extract the data on the drive and transfer to a new drive.
Not everything transferred successfully (some photos within Apples Photo app, but this was something I was expecting, and more down to my lack of housekeeping when the drive was good…
I can’t express how extremely grateful I am to the recovery of the drive. I wholeheartedly recommend the service provided.

I honestly cannot speak highly enough of the team at Dataquest; from start to finish they were professional, helpful and friendly – an absolute delight to deal with. Not only did they recover my data for an extremely reasonable fee, they kept me informed as to what was happening at all times, and were only too happy to answer my daft questions. They’re absolute experts; I’d previously been told that my data was un-recoverable, but they went out of their way to make sure I got everything back safely. I couldn’t be happier, and I’d never go anywhere else for anything computer-related again. Absolute stars.

Great service from start to finish and very pleased with what John and his team have done in recovering my data which I feared was lost. No hesitation in recommending them to anyone who needs to get important data back, very professional and done quickly as well.

Prompt feedback following an initial enquiry which was really pleasing. The member of staff I worked with was helpful, polite and extremely professional. Have passed their company details to work colleagues, should they ever need help with data retrieval.

DataQuest offer a friendly and professional service – there isn’t anything they won’t do to help recover important files or photos. They are brilliant.

DataQuest are amazing, we sent 7 HDD’s in a unknown raid configuration and with a failed hard drive, they managed to recover all the information we needed and more! I believed it was an impossible task, but obviously these guys know their stuff and are miracle workers! I thank the team at DataQuest and would recommend them to anyone!

After having been told my drive cold not be fixed i was recommended Dataquest, they managed in 1 day to sort the issue, transfer all my data, which was precious film material to a new drive and all worked 100%!
I highly recommend them.

Once again dq-int.co.uk have been amazing, quick recovery and brilliant communication. All at a great price. Recommended!

Excellent value for thorough and professional work. Recovered data and restored machine coupled with good preventative advice

Excellent professional service. Recovered all of my data I thought was lost forever. Have recommended to several of my friends. Any further problems I will definitely go here first. Thank you

After taking over 3000 photos on a school trip to South Africa and saving them all on the hard drive, we feared the worst when the hard drive would not open. I rang Dataquest initially because they were the closest, however the service they gave and communication we had during the recovery, was fantastic. I would definitely recommend them or use them again should I need to.

Excellent service from Dataquest with good communication throughout on progress of recovery. Vital documents restored including all of my photographs which of course are priceless. I have already recommended Dataquest to several of my friends. If I find myself in trouble again they would be the only people I would use.

Usual thing – thought it would never happen to me. This time it was the external backup drive that went, 5 yr old WD. Trouble was it had all my photos on which I had decided to offload from my PC! Anyway, free quote, efficient service, flexible delivery, all recovered and good advice along the way. Suspect it would have been more expensive elsewhere but its the personal contact, experience and recommendation that counts. I was given the contact, had an excellent experience and now strongly recommend it.

Having feared we’d lost some data forever, spoke to Dataquest – a real person who understood. Result – they came up trumps and recovered all of it, quickly, and managed NOT to make me feel a complete numpty for losing it in the first place. Truly grateful on both counts! Would recommend Dataquest to anyone going through a “data lost” drama!

Very, very happy with the service. At first I took the hard drive to a local computer repair shop who said all my data was not recoverable….however Dataquest managed to recover everything even when it was encrypted!

Fast, superb, friendly service and hopefully I wont have to use them again….but accidents do happen……… they would be my 1st and only choice.

Thank you so much.

I dropped my external hard drive and our IT specialist at work could not recover my data. I contacted this company and was able to drop my hard drive off to them in person. I got a prompt response and options for repair with costs, (the initial diagnosis is free). My repair was more complicated and required an internal rebuild but all data was recovered and within one week I had all my files restored onto a new hard drive. Communication was excellent and I was impressed with the process from beginning to end

I am now going to back up everything onto a laptop…………………….regularly, plus look after my external hard drive as advised……

Big thanks for a great professional service!

So happy with the service from Dataquest, always very helpful and good with communicating progress of work. Would not hesitate to use them again and to recommend to friends.

Lost data was the culmination of 3 years postgraduate research and while the user had it backed up in various forms, he did not have the last few weeks which contained his final submitted thesis. Recovery saved his sanity and the affordable cost kept the staff in charge of budgets. Very many thanks

Fantastic service, really understanding of the stressful situation I was in as I lost very important documents! They were very efficient with their service and had all my data back within 24 hours. Would highly recommend!

My WD External Hard Drive recently came crashing to the ground. Whilst it worked fine for about an hour after it then gave up the ghost. The hard drive wouldn’t connect to any laptop.

The guys at Dataquest were brilliant. I used the two week recovery option. They kept me up to date with the process via email. Every single photo file, music file and more was recovered.

I would highly recommend using Dataquest.

Absolutely awesome! Recovered all my data that I thought I had lost! Fantastic communication throughout the recovery and completely hassle free. Highly recommended. Thank you.

As always, a great service from a great company. These guys are always helpful and get the job done. I will definitely use them again when I need data recovering that I can’t do myself.

My laptop had tea spilt on it ten years ago. A company then told me it was irreparable and all data lost. I kept the hard drive as I hoped that one day I would get my five years of lost family photos back. I came across dataquest’s website and the claims they made about their data recovery capabilities and my hopes were raised. They were successful and I am thrilled with the outcome. I would wholeheartedly recommend this company to anyone with data recovery needs.

I Should have come here first. I spent days worrying whilst others told me data was lost. Dataquest calmly and professionally told me they really felt they could help….and they did! Delighted with the service.

Dataquest were the third company I tried and I wish I’d gone there first. All data recovered despite it being diagnosed by others as impossible. Thoroughly professional fast and courteous service. Totally recommended.

I would recommend these guys to anyone that has lost their data from their hard drive. Very professional service and managed to recover all of our data when we believed it to be lost for good. Also kept us updated throughout the whole recovery process, which was greatly appreciated.

I would not hesitate in recommending Dataquest. Kept me informed throughout the recovery process. They recovered all data & much quicker than I expected. Thank you.

I thought I had lost all my work when my hard drive suddenly crashed including films. I was devastated and went into complete shock but John and the team managed to recover everything which was a huge relief,

They are excellent to work with, very good at their job and fast.
Brilliant company! Thank you.

Had a catastrophic failure of our 8Tb Raid 5 Apple server, we got Dataquest involved in this situation. They found it a difficult problem to overcome due to the nature of the failure, however, within 10 days they had recovered all the lost data and returned it to us along with the defective drives. Well done chaps and a great relief to everyone here. I would recommend their services to anyone in their hour of need!

When 4 gig of mail history seemed lost, the guys at Dataquest quietly recovered and returned everything from my damaged hard drive. What can I say other than a very big thank you. John.

Fantastic service from Dataquest International – very friendly, helpful and professional service. My hard drive suffered a rather catastrophic failure and all my accounts were retrieved and saved – I cannot begin to describe the relief! Thanks to the team at Dataquest International I am now “up and running” again.

I had some very important digital files stored in a hardrive that suddenly gave up. Dataquest International immediately gave me the right information, talked me through my choices and successfully got all my data back. The service was fast, effective and good value. Thank you for getting my work back!

I have been an IT professional since 1980 so I do know a quality IT team when I meet them. Dataquest staff are very professional and certainly know what they are doing. A great find.

They recovered my husband’s secretary’s backup hard drive when others could not. The contents were neatly delivered back to us in the time they promised.

Great chaps to know.

I had a number of DVDs which had not been finalised when originally recorded on a no longer available DVD recorder, hence the DVDs would not play or copy. Dataquest processed the DVDs and recovered the lost data. I found the service helpful, friendly and very professional at all stages of the activity, I was kept completely informed on the progress throughout the period

Excellent service- very quick and professional. I can’t thank the team enough for the data they recovered! I will be recommending your company to family and friends should they ever need a friendly and reliable data recovery service.

Thank you to Dan, John and the lady on the phone (sorry never got your name) for an exceptional service. My memory stick got damaged late on a Fri. night and my computer specialist recommeded Dataquest Intl. Even with the Easter bank holidays just over the corner + a day lost due to the ineptness of the delivery company, Dataquest Intl were kind, fast, competent with exemplary customer service( before, during, after). I wont forget this- I have saved your details on my address book and I have begun spreading the word!
Thank you very much:)

I have had the pleasure of knowing John and Dan for over 10 years. During this time they have set up my computers, resurrected them when sick, got me on line, recovered data from damaged hard drives, advised and updated operating systems.

All queries and emergencies, real or imagined have been met with the same friendly, professional manner, without drama and with total success.

Apart from the inconvenience of having a sick computer it is always a pleasurable and rewarding experience to contact Dataquest. Their service is never less than outstanding with disasters resolved as a matter of course. The existence of the company continues to provide reassurance that their undoubted expertise is available when in difficulty.

I therefore unhesitatingly recommend Dataquest confident that this unique company will deliver the very best service.

My sincere thanks for the years of support.

Jim

Dataquest International have proved to be highly skilled and professional specialists who successfully recovered all my data from coffee drenched hard drive which I was told by another company could not be saved. How glad I am to have found them and will highly recommend to all. John Wilson was very kind and the process was seamless. I send my sincere thanks.

DataQuest really helped me out 2 years ago with a hard drive that was locked/wiped on my Macbook Pro,

I recently called up for advice after another issue and they were incredibly, helpful, caring and professional.

I would genuinely recommend them to anyone needing data recovery.

Thank you so much

Matt

I cannot thank Dataquest enough for their incredible service. They were fast, friendly, very helpful and very efficient at recovering the data that I urgently needed from a portable hard-drive… and all in time for me to to meet a work deadline. I highly recommend their services. Thank you again to everyone there!

Great service, friendly and helpful, managed to recover some very important documents after hard drive failed. Speedy service too – I thought it would take a lot longer! thank you

Excellent service, I was really impressed with the professional approach to resolving my data recovery problem. The team kept me informed of the progress of the job and resolved my problem.

Have been extremely pleased with the service I received. Dataquest have retrieved as much a they possible could off my hard drive & were always in touch to keep me unto date as to how the process was going

Excellent company, very helpful, did not make you feel like you knew nothing, and could talk at your level. I am sure working on very old flash cards is not there normal area of work. But I now have all that history back on my Pision again. A good experience !

Dataquest were recommended to us and we were told they were very extremely good at what they do….and that was exactly what we found out too. Very professional, thorough and reasonably priced. We had two drives that we needed data recovered from and Dataquest were successful in doing just that.

I work in IT and have used Dataquest for several jobs over the years, probably about 6/8 times. Each time they were 100% successful at recovering the data.

They are upfront with their costs and have always done what they said they would.

I will always recommend Dataquest to my clients for data recovery.

Yet another Crisis diverted! Server Raid drives broken, Client needs data from them urgently. Sent to DQ and Data recovered within 3 days onto an external HDD. No drama just a professional and value for money job done yet again. Many thanks guys

Fantastic service from start to finish- very quick turnaround, fast responses to queries. Plus all my data from my broken ipod was retrieved. They supplied a hard drive to send it back. Quite pricey but much less expensive than replacing all my music. Thanks so much dataquest!

My mac crash up as the memory was packed. I contacted them by Kingston Apple shop we suggest them. Very good! Good communication, they saved all my data on a 1tb external driver and I found the price of this external hard driver cheap. So I had my mac, my data back and an external driver. Very happy!!

Dataquest are our main data recovery specialist for a while now and they have proved themselves time and time again for multiple hard drive recoveries. There service has been very quick and efficient and they have recovered data from drives we really were not expecting to get data back from at all. Their emergency service has also proved to be very good even on a bank holiday weekend! Serviceweb (Apple Authorised Service Provider) can highly recommend Dataquest for data recovery work.

A great service! The quote I was given was a lot cheaper than any of their competitors (or at least those with anywhere near the same success rate). I got all my data back very quickly which was an absolute life saver – Thanks!

Dataquest service was first rate with very useful advice as what to do re new drives and transferring the recovered data back etc. The most helpful aspect was being able to talk to people at the ‘phone that expressed Dataquest’s proposals in language non ‘techies’ could understand.

Fantastic service from Dataquest and significantly more cost effective than other quotes I had received to recover all my hard drive data, programmes, pictures, videos etc.etc. when my laptop crashed unexpectedly. Would not hesitate to recommend them to anybody.

Dataquest were recommended by the nice guy in my local computer shop. They recovered 1,482 images from my girlfriend’s faulty SD card. Excellent service and communication throughout the process. I would highly recommend their services, and the great thing is, if they don’t recover anything they don’t charge you.

In July last year I went to my local instant photo printing machine in a large highstreet store. I had just used my camera and it worked fine, I put the SD card in the machine and it was taking forever to load, I left it 15 minutes and gave up. I then put the card back in my camera and it no longer worked… I put it in my computer too and no luck – there was no way of getting my photos back! I went to 2 local camera and printing stores who also had no luck at fixing the SD card, I sent it away to a recovery company called Dataquest International and they also were unable to retrieve them… they did however give me the best advice which was to send the card away to Germany!
The reason I was so adamant in getting these photos back was because they were from my time working on the Olympic Torch Relay in London 2012 – which is something I’ll never experience ever again!! Also there were photos from going to watch Volleyball at Earls Court at the Olympics – again something I’ll never get to see again. I love having memories and was absolutely devastated to have lost these photos. I always load my photos onto my computer, but due to working on the road I hadn’t been able to.
After sending my SD card to Germany I was so ecstatic to get an email shortly after saying that they had been able to retrieve all 3097 photos and 14 videos! The problem I now have is saving the money to get these amazing photos back – the hightreet store had said they would pay for this, but unfortunately all they did was buy me a new SD card to replace the broken one.
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Friendly and efficient service, and all the important data on my son’s mysteriously imploded hard drive was recovered. Very happy to recommend Dataquest.

An over-full and heavily over-stressed hard drive on my MacBook caused a potentially career-wrecking crash. DataQuest was one of two firms recommended by my long-term Mac guru – and though it was far further away from me than the other one, it was the one I chose. They’re efficient, friendly and provide great after-service too. Can’t say too many good things about them.

First class friendly service. I lost all my daughter’s university work and my wife’s photos on a corrupted external hard drive. Dataquest recovered everything for me which wasn’t straightforward. Learnt my lesson regarding backup. No hesitation in recommending them to others.

I dropped my external hard drive, losing in the region of 3500 hours of course work. Panic ye not as Dataquest managed to salvage my entire contents and I didn’t lose a thing, not even a full stop! Great service for the individual home user and would certainly reccommend. Thanks all at Dataquest.

Raid system failed, fileserver down, 17 people unable to work…….our IT support couldn’t retrieve the data, we were stymied until we were recommended Dataquest who absolutely brilliantly dealt with the crisis. They retrieved the data faster than we could have hoped and efficiently returned it to us for reinstalling on our new server. In the nicest possible way I hope I never need to use the service again but I will recommend it whenever I am asked.

We’ve used Dataquest in the past on several occasions and as per normal the service has been prompt, professional and friendly. I do (and would) recommend.

By far the best data recovery service I found when my Mac laptop went belly up recently. Dataquest was really focused on getting my system back up in both a time- and cost-effective manner and gave me great advice along the way. Thanks, guys!

I thought I had lost 8 years worth of photos when other companies told me that my HD was irretrievable…Dataquest Int from the start, instilled me with confidence, saying that they would be able to cover some/most of my data!
They came highly recommended and I can also highly recommend them!
Fantastic communication throughout!
Thank you!!

Twice in the last five years I’ve had catastrophic data loss. Twice it’s been fully recovered by Dataquest. First time was HD failure. No backup. The second was a few months ago. I failed to properly eject my new external backup. Refused to mount. Called Dataquest in complete panic. Now this is where DQ really demonstrate commitment to customers. Calmly and with just the right amount of humour to lighten the situation, Dan talked me down and then went through a few options. One of them worked. Data transferred and problem solved. No charge. Brilliant. But just weeks later two new external HD failed simultaneously. No problem I thought, I’m using Time Machine. Except I wasn’t. I hadn’t grasped the fact TM is an opt-in not opt-out system, so although I thought I was backing up externals, I was only backing up the internal HD. Dataquest recovered everything. The bill was totally reasonable given their expertise. I would not trust my data with anyone else. Hopefully I am wiser now. I’ve figured out TM and am using the cloud, but you never know. Sh*t happens. They might see me yet again . . .

I wiped off 18 months of footage of my daughter on my camcorder by mistake, I was devastated. I took it into Jessops but they couldn’t help. I phoned different companies and I was quoted £250 each side of the disc to recover the data! I contacted Dataquest who were really friendly and helpful and couldn’t believe how reasonable the price was! They recovered all of the data I thought I had lost forever and I am absolutely amazed with the results. I would recommend them in a heartbeat.

After my hard drive broke down, I tried several companies if they could recover the information. All gave it a try but were not able to. In the end my drive ended up at Dataquest International, and I have now received my drive back, with a complete recovery everything that was on it! And as they incluced my wedding pictures, you can imagine how happy I am. Thank you very much John Wilson (and others that might have worked on it)!

Fantastic service from start to finish. All files recovered succesfully and without fiss. Would throroughly recommend.

When I was at the end of my tether after having another data company quote £1000 and subsequently lose my hard drive for 3 weeks, I was recommended Dataquest by a friend and a very friendly engineer who knew what he was talking about explained everything over the phone openly and honestly and within a week all the data had been recovered for a third of the previous quote. We are over the moon.

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