iPhones are pretty well locked down by design, which can make data recovery difficult, and in some cases impossible. There are however a number of scenarios where recovery is possible.
iPod touch 2G, 3G & 4G
iPhone Data Recovery Checklist
- Not an iPhone 4s or iPhone 5
- Must NOT have been restored
- Must still power on, even if it doesn’t work correctly
If you are unsure of the answers then you can call us to discuss the chance of recovery. You can find which iPhone you have using Apple’s website: Identify Your iPhone
iPhone stuck at Apple logo
iPhone stuck with “Connect to iTunes” screen
Recovering recently deleted files is possible in some rare cases, but due to the way iPhone files are stored with encryption, deleted file recovery is often not very successful. For best results with deleted files the iPhone should be powered off as soon as possible.
Devices which fail to switch on
Devices with liquid damage
Devices that have been restored
iPhone 4s, iPad 2 or above
We carry out our iPhone recovery service with a no-recovery no-fee policy. If we can access the data then the cost is £180 (£150 Ex VAT).
Note: The nature of iPhone recovery means that we may need to invalidate the warranty during our recovery process. This is not always the case, but we cannot guarantee the device for future use, or guarantee it will be functional when returned. We do take every precaution to prevent this where possible.