Windows 10 Upgrade Problems

If you’ve had a disaster during the Windows 10 Upgrade, don’t panic. Chances are your data is fine, but whatever you do next could change that!

If You Have a Backup

If you made a backup of the data before the upgrade then check the backup files on another computer. If the backup is good, the safest way forward is to restore the backup onto a fresh drive. Then if you find a problem with the data later, or if the restore fails, you still have the original “broken” drive to send to us for recovery. A common mistake is to restore the backup onto the failed disk, but if that goes wrong you’re left with nothing!

Windows 10 Upgrade Problems
Windows 10 Upgrade Problems

If You Don’t Have a Backup

If you don’t have a backup you need to be really careful what you do next. If you send / bring the computer or disk to us, we can safely recover the data using the techniques we’ve developed over the last 15 years.

Whatever you decide, give us a call first, and we can warn you against doing anything that could harm the data.

Leave a Reply

Your email address will not be published. Required fields are marked *