For Mac users who cannot get their Mac to boot, this is a quick guide to find out the level of the problem with your internal hard drive. If on start up you get to the Apple logo and beyond, then this means that your Mac can read the internal hard drive. For this to happen the drive will have carried out it’s own start up process when you pressed your mac power on button. This therefore tells you that your drive is functional to a point, but has some reading problems.
If however on start up your Mac shows a folder with a question mark, then this means that your Mac cannot read the drive at all. Therefore your drive may have a more serious problem.
It’s something we should all be doing but never seems important until it’s too late. I’m not talking about taking the dog for a walk or feeding the cat, I’m talking about backing up your PC. In the words of Joni Mitchell “You don’t know what you’ve got ’till it’s gone.” How would you feel if you never saw your data again. Family photos, years worth of e-mails, documents, music and videos all gone in the blink of an eye. This is usually where we come in with our data recovery process. But there is an alternative. Lifehacker has an excellent guide on using free software to backup your PC. The only prerequisite is that you purchase an external hard disk of sufficient storage capacity.
For Mac users there is a totally different process. If you are running Leopard (10.5) then take a look at Time Machine. (More on this in a future post)
Checkout Lifehacker for all the details
Dataquest has already started to see the influence the current state of the economy is having on the data recovery industry. We need to make sure that established and future customers are made aware of the options they have available to them when seeking out professional help for data loss. We are already aware that more DIY customers are attempting to recover their lost data themselves. This is where we need to work together with these customers to inform and educate them. This can a simple guideline on backup and basic data recovery.