Help! My PC Won’t Start

Here are some common troubleshooting tips to use if your PC won’t start. This will help determine if your hard drive is having problems, and therefore if you need data recovery.

There are two main types of hard drive failure: Hard drives that are still recognised in the BIOS and hard drives that are no longer recognised.

You may also like to read 5 DIY Data Recovery Tips

Hard drives that are still recognised

Some common error messages:

  • 1st / 2nd /3rd Master Hard Disk S.M.A.R.T. Status BAD, Backup and Replace
    Press F1 to Resume
  • WARNING: Immediate back-up your data and replace your hard disk drive. A failure may be imminent.
  • Windows logo, with a progress bar underneath that just keeps whizzing round and round.

These hard drives are partly functional. They are communicating back to the PC, but may not work well enough to boot up. It is important at this stage to asses the value of the data on the drive. If it is absolutely crucial then don’t mess around with it. Our success from this type of drive is very high. On the other hand, if the data is of little or no value then you could try getting the drive to boot again, but beware: anything that runs for hours on a failing drive could be destroying the data instead of repairing it. You could end up in the category below.

Hard drives that are no longer recognised

Some common error messages:

  • Error loading system disk
  • Reboot and select proper Boot device
    or Insert Boot Media in selected Boot device and press a key_
  • DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

These drives are completely unable to communicate with the PC at all (or they are not connected properly – check the cables). In this case, you will not be able to run recovery software on the drives as the software won’t be able to identify the drive.

These drives require a proper diagnosis to find out the cause of failure. This could be anything from an electronic fault, firmware fault or physical damage to the internal parts.

We can recover data from all sorts of hard drive failures. If the data is important, don’t risk losing it. Get it straight to us.

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