The Importance of Second Opinions

We recently received a call from a customer asking if there was any chance of recovering data from an old IBM IDE laptop hard drive that he had stored away. He mentioned that many years ago he had sent it to a data recovery company, who had no success in overcoming the problem, so he had it returned back to him, hoping that in the future technology may change.

As we offer a free diagnosis, I told him that we can determine if there is any chance of recovery at no initial cost.  So with nothing to lose the customer sent the hard drive to us.

The hard drive was a IBM IC25N040ATMR040 laptop drive with the old IDE 44 pin interface. Upon inspection we found that the drive had suffered liquid damage on the PCB and also possibly effecting the internal electronics. We proceeded to carry out the rework necessary to overcome the problem, resulting in a successful recovery for the customer.

 

IC25N040ATMR04 Data Recovery
IC25N040ATMR04 Data Recovery

So anyone out there holding onto an old hard drive that had previously been diagnosed as unrecoverable, bear in mind that with modern technology and expertise your previous lost data may be recoverable.

 

 

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