Mac Hard Drive Quick Diagnosis Fail Guide

For Mac users who cannot get their Mac to boot, this is a quick guide to find out the level of the problem with your internal hard drive. If on start up you get to the Apple logo and beyond, then this means that your Mac can read the internal hard drive. For this to happen the drive will have carried out it’s own start up process when you pressed your mac power on button. This therefore tells you that your drive is functional to a point, but has some reading problems.

If however on start up your Mac shows a folder with a question mark, then this means that your Mac cannot read the drive at all. Therefore your drive may have a more serious problem.

Safari Mac Bug

Safari Mac Users need to disable Autofill within preferences. Apples browser defaults autofill to allow malicious websites access to your details from your address book without consent. This can potentially be used for identification fraud.

Read more

Seagate 7200 Snapped Spindle

We have received two of these failed drives recently in succession. Further clean room examination has confirmed that the spindle stack has detached itself from the motor base and coil. When first handling the drive it becomes quite obvious that this has happened as you can actually feel the pack rattling. Surprisingly we cannot see any physical damage on the media or contamination and fortunately the clamp has kept the pack secure. We would not recommend spinning the drive up in this condition. The only rework available is to transfer the pack into a good Seagate donor as part of the recovery process. Pack alignment is a critical part of this process.

Dataquest’s National Coverage

From Land’s End to John O’Groats

It does not matter where you are located in the UK. We offer our services to every nook and cranny. With the invention of the postal service, goods can be transported to any location. But if that is not to your liking, then Dataquest have partners located up and down the country.

What are partners you ask ?

These are PC or Mac reseller and repair companies operating in your local area, They will recommend us to existing or new clients if a data recovery service is required.

What do they get out of it you ask ?.

It allows them to enhance their business portfolio to include a Data Recovery Service. This means they will get to meet customers they may never have met previously, therefore generating new business leads.

What does the customer get out of it ?

The customer can take their defective PC or Mac to any of these local companies with the assurance that whatever the problem, the facilities are in place to get them back up and running with their lost data.

The location of your local partner(s) will be given to you in response to your data recovery enquiry.

Free Seagate Firmware Recoveries

It appears that Seagate are offering an unusual free data recovery service to customers affected by a recent firmware bug. The bug which affects certain 7200.11 drives, DiamondMax 22 and Barracuda ES.2 drives, makes the disks inaccessible when the host system is powered on. 

The read link has not been working but keep trying as I did get to the page eventually.

Data Recovery in Peeblesshire

Further details on our National Coverage Article. We would like to inform our customers of the areas in Peeblesshire we cover for data recovery. The list below is a small selection of areas in Peeblesshire region. If your area is not included, then do not be alarmed as we cover all areas in Peeblesshire.  If you require further information then we have a contact form on every page.

  • Peebles
  • Innerleithen
  • West Linton

Data Recovery in Orkney

Further details on our National Coverage Article. We would like to inform our customers of the areas in Orkney we cover for data recovery. The list below is a small selection of areas in Orkney region. If your area is not included, then do not be alarmed as we cover all areas in Orkney.  If you require further information then we have a contact form on every page.

  • Kirkwall
  • Sromness
  • Balfour

Data Recovery in Nairnshire

Further details on our National Coverage Article. We would like to inform our customers of the areas in Nairnshire we cover for data recovery. The list below is a small selection of areas in Nairnshire region. If your area is not included, then do not be alarmed as we cover all areas in Nairnshire.  If you require further information then we have a contact form on every page.

  • Nairn
  • Auldearn
  • Cawdor
  • Ferness

Data Recovery in Morayshire

Further details on our National Coverage Article. We would like to inform our customers of the areas in Morayshire we cover for data recovery. The list below is a small selection of areas in Morayshire region. If your area is not included, then do not be alarmed as we cover all areas in Morayshire.  If you require further information then we have a contact form on every page.

  • Elgin
  • Forres
  • Rothes
  • Lossiemouth
  • Fochabers